RISE Association Management Group · 3 hours ago
Concierge
Houston, TX
Part-time
Onsite
Entry Level
$15/hr - $15/hr
1+ years expRISE Association Management Group is a provider of property services for Texas homeowners’ associations. They are seeking a High-Rise Concierge to ensure superb customer service and manage resident interactions within a luxury condominium setting.
AssociationCommunitiesFacilities Support ServicesFacility ManagementProperty Management
Responsibilities
Demonstrates superior customer service at all times and a genuine desire to serve
Warmly greets and directs residents and guests arriving to or departing from the property
Maintains an active presence at the Front Desk. Monitors and announces visitors and controls access to the property
Reviews access control cameras frequently and reports any suspicious activity according to the Front Desk procedures
PowerPoint support for reports and presentations
Technology Expert, ready to engage with systems and help homeowners with queries
Daily walk-throughs of the building to ensure the community is up kept and clean
Processing incoming mail and outgoing packages, answering questions, making recommendations, and making arrangements on items such as transportation, restaurant reservations, personal shopping, health and beauty services, and cultural events; travel and meeting planning; delivering dry cleaning; and coordinating housekeeping or other community-specific services
Possesses and in-depth knowledge of the attractions, nightlife, and special services of the surrounding area in order to enhance a 5-star residential-living experience
Maintains familiarity of all community amenities and activities. Gives directions to amenities and events within the property
Adheres to all Front Desk procedures including but not limited to reviewing and completing Daily Activity Reports (DAR); completing incident reports for management; and responding to emergency situations
Undertakes administrative tasks related to the Front Desk
Ensures that resident and guest concerns are resolved in a professional and timely manner. Reports to Lead Concierge and Regional Director
Maintains a professional demeanor and polished appearance at all times
Follows safety procedures and maintains a safe work environment
Performs other job-related duties as directed
Qualification
Required
High School Diploma or equivalency required; Bachelor's in Hospitality Management or Business Administration desired
A minimum of one year of high-end/luxury hospitality or property management experience is preferred
Must possess excellent verbal and written communication skills
Must possess strong organizational skills with the ability to effectively manage multiple priorities at once
Must be friendly, and courteous, and enjoy working with a variety of people while maintaining a professional demeanor
Must be a team player with a strong work ethic
Proficiency in Microsoft Office and Information Systems
Ability to lift 30-50 pounds
Ability to work in an upright standing or sitting position for long periods of time
Company
RISE Association Management Group
Rise Association Management Group is the leading HOA Management, high rise condominium, and Property Owners Association management firm.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jason Delgado
Managing Partner
John Elmore
Managing Partner
Recent News
2025-09-17
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