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RHP Properties · 9 hours ago

Assistant Community Manager

Imperial, PA

Full-time

Onsite

Entry Level

1+ years exp

RHP Properties is the nation's largest private owner and operator of manufactured home communities, headquartered in Farmington Hills, Michigan. They are seeking an Assistant Community Manager for their Virginia Hills community who will perform administrative duties under the supervision of a Community Manager, focusing on customer service and community relationship development.

Financial ServicesReal Estate

Responsibilities

Greet all customers with a polite, professional demeanor

Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries

Develop and maintain community relationships

Use Microsoft Office to produce and present documents

Assist the Community Manager in entering data into the management software program

Assist the Community Manager in completing guest cards and entering lead information in the Link System. “Leads” include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc

Maintain all community office files according to company policy, including state and local requirements

Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service

Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management

Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed

Ensure residents’ privacy and property preservation

Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members

Perform other duties as assigned

Qualification

Customer serviceMicrosoft OfficeSales experienceOrganizational skillsMultitaskingTeam playerDetail-oriented

Required

A minimum of 1-year general office experience required

High School Diploma or GED required

Excellent customer service skills

Detail-oriented and with strong analytical and organizational skills

Ability to multitask and be a team player in a fast-paced environment

Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook

Ability to lift up to 25 pounds

Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities