Apply on Employer Site

Advance Auto Parts · 4 hours ago

Insider Soulution Provider

1302 Bridford Parkway, Suite 101, Greensboro, NC 27407

Full-time

Onsite

New Grad, Entry Level

Advance Auto Parts is seeking an Insider Solution Provider to support professional customers with electronic part catalogs and manage inventory of stocked parts. The role involves sourcing and ordering parts, following up on product delivery, and providing feedback to the management team.

AutomotiveRetail

Responsibilities

Dress standard, follows the Advance/ CarQuest Store uniform policy

Support Professional customers with use of Weblink,WorldPac and other electronic part catalogs:

Assist Professional customer associates in understanding how to use e-catalog look up and ordering systems; Provide Weblink specification sheets for Professional customers reconditioning vehicles; Access on-line sources when information on late model cars that take special fluids is needed

Manage inventory of stocked parts:

Identifying product that needs to be stocked at Professional customer's location; Assist Parts Manager / Supply Lead with daily stock orders and removing aged product; Help receive and put away stock orders

Source and order requested parts for Professional customers mechanical repair processes:

Monitor delivery times on Aftermarket and Fast Moving Parts and look for opportunities to improve service levels; Sourcing OE product where Professional customer does not have good dealership relationships; Assist in sourcing and ordering recycled parts back ordered or difficult to find parts

Follow up on ordered product ETA's:

Provide communication to the Store General Manager regarding service and/or inventory issues

Tracking of RTVs, cores, and any warranties for prompt resolution

Attend Professional customer Production meetings as requested by the local Professinal customer management team

Reduce OE spend:

Work with Professional customer Parts or Supply Associates to identify product that is being bought from OE car dealers that may be available through intercompany supply channels; Coordinate product information and awareness training to help Technician's comfort levels that they are getting OE comparable product; Assist Professional customer associates in reviewing cars that are in wholesale for potential parts that otherwise may be sourced from the OE car dealers

Identify cars that are in parts hold and look for solutions to help get these cars in parts ready

Review the Pending list of cars coming into to be reconditioned and verify that the basic market basket of product is available in stock

Manage hardware program:

Identifying product that needs to be stocked at Professional Customer / serving CARQUEST store; Check stock levels and prepare suggested stock orders twice a week or more as needed; Help receive and put away hardware orders

Provide Feedback regarding any issues, concerns, and opportunities to Professional customer management team

Anticipate Professional customer needs and offer potential solutions