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Advanced Call Center Technologies, LLC · 4 hours ago

Your New Career Starts HERE - Inbound Customer Service - $17/hr ONSITE in NORMAN

Norman, OK

Full-time

Onsite

New Grad, Entry Level

$17/hr - $17/hr

Advanced Call Center Technologies is an essential service provider helping thousands of people every day. They are seeking Customer Service Representatives who are passionate about helping others, with responsibilities including responding to customer needs and assisting with billing inquiries.

Information TechnologyLogisticsSoftwareTelecommunications

Responsibilities

Responds promptly to customer needs, solicits customer feedback to improve service

Maintains confidentiality, listens to others without interrupting

Speaks clearly and persuasively in positive or negative situations

Multi-tasks to document while speaking with the consumer

Demonstrates accuracy and thoroughness

Looks for ways to improve and promote quality

Customer Service Representatives primarily receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, mortgage servicing, and student loan applications

Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals

Qualification

Data entryBasic computer skillsCustomer serviceMulti-taskingNegotiation skills

Required

High School diploma or GED

Must be able to successfully pass a criminal background check

Data entry and basic computer skills are REQUIRED!

Benefits

Dental insurance

Flexible schedule

Health insurance

Paid time off

Referral program

Vision insurance

Company

Advanced Call Center Technologies, LLC

Glassdoor3.4

Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage, telecommunications, healthcare, cable and retail industries.

Founded in 1997