Wireless Zone LLC ยท 5 hours ago
Customer Engagement Specialist - Wireless Services
Dover, DE
Full-time
Onsite
New Grad, Entry Level
$15/hr - $30/hrWireless Zone is the nation's largest wireless retail franchise with over 400 stores and growing. They are looking for a high-energy individual to sell Verizon Wireless cellular service, providing outstanding customer service and maintaining strong product knowledge.
NavigationRetail Technology
Responsibilities
Sells all products and services offered by the Company
Meet all sales objectives
Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders
Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features
Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs
Handle service inquiries from customers
Provides efficient, courteous customer service and assistance in all aspects of product offerings and services
Using competitive spirit to meet and exceed assigned sales goals
Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc
Understanding customers' needs and helping them discover how our products meet those needs
Multi-tasking in a fast paced team environment
Working a variety of hours including weekends, evenings and holidays involving occasional overtime
Educating and engaging customers through product demonstrations
Interacting with customers and providing prompt and courteous customer service to all customers in person, via phone or written note
Position may be commissioned and quota based
Qualification
Required
High-energy, reliable individual with outstanding customer service skills
Ability to sell Verizon Wireless cellular service
Outgoing personality with amazing energy
Strong knowledge of all Company products, accessories, pricing plans, promotions, and service features
Ability to meet and exceed assigned sales goals
Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc
Understanding customers' needs and helping them discover how our products meet those needs
Ability to multi-task in a fast paced team environment
Willingness to work a variety of hours including weekends, evenings and holidays involving occasional overtime
Ability to educate and engage customers through product demonstrations
Interacting with customers and providing prompt and courteous customer service to all customers in person, via phone or written note
Benefits
401(k)
401(k) matching
Employee discount
Paid time off
Company
Wireless Zone LLC
Wireless Zone independently operates this LinkedIn page and is an independently owned and operated Verizon Authorized Retailer.
Founded in 1988Middletown, Connecticut, USA
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-11-10Acquired
Leadership Team
David Staszewski
Executive Vice President Of Sales
Company data provided by crunchbase