JLL · 7 hours ago
GFO IFM Operations Director
Thousand Oaks, CA
Full-time
Onsite
Director/Executive
10+ years expJLL is a leading professional services firm specializing in real estate and investment management. The GFO IFM Operations Director will be responsible for delivering facilities and workplace services while overseeing hard and soft services to meet key performance indicators and financial goals. This role requires close collaboration with client stakeholders to enhance the workplace experience and ensure compliance with safety regulations and corporate policies.
CommercialReal Estate
Responsibilities
Provide operational leadership and set technical direction
Lead and transform technical and operation standards
Enhance workplace experience
Ensure resilient cross training and successions plans are developed and maintained
Be a trusted advisor to the client by maintaining a continued focus on improving client experience, and developing a positive partnership through timely thoughtful responses, delivering on critical needs and bringing innovation
Analyze/trend failures and incidents, determine root cause and implement process improvements
Must lead by example and set “safety first” and “non-negotiable compliance to quality” work environment and culture
Ensure compliance with building codes, safety regulations and corporate policies
Responsible for prompt response to client requests including communication of root cause analysis (RCA) and corrective action plans (CAPAs)
Responsible for working with the Facility Managers, Warehouse Managers, Engineering, Project Management, HSE, Quality, and Sourcing leadership on the selection and monitoring of subcontractors
Set direction and work with clients to ensure compliant and efficient operational processes are implemented by the accounts Facility Managers, Operations Managers, Warehouse Managers, Engineering and Project Managers and subcontractors
Ensure site teams have applicable business continuity plans in place and that they are maintained
Responsible for team adherence to EHS and quality standards expected by JLL and the client
Qualification
Required
Minimum 10 years of facilities management, maintenance, engineering and/or operations leadership experience
Leader of leaders in a large organization
Experience delivering customer experience and driving operational & financial performance
Budget creation and adherence
7-10 years of exposure to Bio-Pharma industry
Preferred
Professional certifications such as CFM (Certified Facility Manager) or FMP (Facility Management Professional)
Strong financial acumen with experience in P&L management, forecasting, and budget development for large operational portfolios
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
President, CEO & Director
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
Morningstar.com
2025-12-29
2025-12-17
Company data provided by crunchbase