CTI · 3 hours ago
Audio Visual Field Specialist
CTI is a leading AV provider with over 36 years of experience dedicated to delivering a fantastic customer experience. They are seeking an AV Field Specialist for their Nashville, TN branch, responsible for troubleshooting, configuring, and maintaining AV systems while ensuring optimal performance.
Responsibilities
Troubleshoot and resolve complex issues
Complete final product configuration, testing, and commissioning of system solutions
Conduct preventative maintenance to ensure all systems are operating at optimum levels
Work with Programmers as needed to load updated files
Other tasks as assigned
Qualification
Required
Customer Service Experience: A must!
AV/IT Networking: at least 4 years of completing final product configuration, testing, and commissioning of system solutions
Strong verbal and written communication skills
Ability to work independently with minimal guidance
Eager to learn and comes to work ready to tackle any situation
Preferred
Education: Associate degree is preferred, but not required
Benefits
Employer-matched medical and dental insurance (available after 60 days of employment)
Employer matched 401K up to 3% (after 6 months of employment)
Bonus eligibility that is based off a results-oriented incentive plan (after 3 months of employment)
A graduated PTO program, all major holidays off, and three “floating” holidays, available upon your first day of employment
Special gifts for significant life events, such as marriage, the birth of a child, and buying a house
Cell phone reimbursement plan
Long-Term and Short-Term Disability 100% paid by CTI
Life Insurance 100% paid by CTI
Company
CTI
CTI, the largest privately held AV integration and events provider in the United States, provides audiovisual, IT, and UCC solutions, including engineering, design, installation and integration, maintenance, and service.