Addus HomeCare · 3 hours ago
Specialist Scheduling
Martin, TN
Full-time
Onsite
Entry, Mid Level
2+ years expAddus HomeCare is seeking a compassionate Scheduling Specialist to join their Home Health team in Martin, TN. The role involves managing patient schedules, confirming appointments, and providing exceptional customer service while maintaining patient confidentiality.
Hospital & Health Care
Responsibilities
Confirms patient appointments and perform patient reminder calls according to client guidelines
Manages client and care provider’s schedules efficiently
Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
Maintains patient records in billing/scheduling system formats and in hard copy when indicated
Completes patient schedules, forms and all correspondence
Provides additional billing and customer service support
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Qualification
Required
High school diploma required
Experience in a high volume medical office environment required
Computer Proficiency – MS Office
Ability to work well with others in a professional manner in a team oriented environment
Preferred
College degree a plus
Bilingual in Spanish is a plus
Scheduling patients and patient testing preparation experience in a physician office preferred
2 years in a medical setting preferred
Benefits
Generous Paid Time Off – Because rest matters.
401(k) with Company Match – Invest in your future.
Comprehensive Benefits Package – We’ve got you covered.
Supportive Team Culture – You're never alone in the field.
Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
401(k) retirement plan with a generous company match
Generous time off accruals
Paid holidays
Tuition Reimbursement
Employee Referral Program
Merit Increases
Employee Discount Programs
Work/life balance
Company
Addus HomeCare
Addus HomeCare is one of the nation's largest and fastest growing providers of personal home care and support services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian Poff
Chief Financial Officer
Brad Bickham
President and Chief Operating Officer
Company data provided by crunchbase