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South College · 17 hours ago

Financial Aid State and Government Aid Specialist

Knoxville, TN

Full-time

Onsite

Entry Level

$60K/yr - $65K/yr

1+ years exp

South College is a Private College offering over 80 programs and concentrations. They are seeking a State and Government Aid Specialist to oversee state scholarship and grant programs, manage scholarship funds, and ensure compliance with financial aid regulations.

Higher Education

Hiring Manager

June Sparks

Responsibilities

Oversee day-to-day operations of all state scholarship and grant programs, including eligibility verification, award disbursement, and program reconciliation

Administer state programs such as the Tennessee Dual Enrollment Grant (DEG), Tennessee Student Assistance Award (TSAA), Tennessee Educational Lottery Scholarships (TELS), TN Vocational Rehab, Helping Heroes Grant, TN Reconnect Grant, and TN Promise Scholarship

Determine student eligibility based on the cost of attendance and compliance with standard financial aid practices

Manage institutional and external scholarship funds including award calculation, posting, reconciliation, and issue resolution

Respond to inquiries from students, parents, and staff regarding scholarship policies, eligibility, and account status

Perform accurate and timely reconciliation of all assigned scholarship and grant funds

Collaborate with internal departments and external stakeholders to resolve scholarship processing issues

Maintain current knowledge of federal, state, and institutional policies governing financial aid and ensure compliance

Provide training to staff and students on state financial aid programs

Use financial aid systems and software to input data, generate reports, and analyze award eligibility

Conduct verification of student and parent documentation when required

Communicate with students and parents regarding missing documentation, eligibility status, and loss of aid when applicable

Assist in developing and documenting scholarship and state aid procedures

Participate in outreach activities, college fairs, and community events to promote financial aid opportunities

Attend workshops, seminars, and conferences related to financial aid regulations and best practices

This position requires working in a fast-paced, deadline-driven environment with moderate stress levels during peak processing times. The ideal candidate will demonstrate professionalism, critical thinking, and a passion for helping students succeed

Perform other duties as assigned by the Senior Director of Financial Aid