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Washington University in St. Louis · 9 hours ago

Manager Student Accounting (Hybrid) - Financial Services

Clayton, MO

Full-time

Hybrid

Senior Level

$75K/yr - $129K/yr

5+ years exp

Washington University in St. Louis is seeking a Student Accounting Manager to oversee the student accounting department's operations. This role involves managing financial account activities, ensuring strong internal controls, and leading a customer-centric team to support various functions within the department.

E-LearningEBooksEducationHigher Education

Responsibilities

Management of operational procedures, processes and applications to support Student Accounting activities

Troubleshoot issues to resolution

Identify efficiencies and work with director on implementation

Recognize potential risks and ensure strong internal controls are maintained

Facilitate and implement systems development and enhancements

Manage student financial activity via Workday to 16,000 students

Manage payments: online, credit cards, 529 Plans, wires, checks, etc

Oversee Student Installment Payment Plans (1,600 per academic period)

Student Sponsors invoicing and payments

Manage daily student refunds

1098Ts (19,000 issued)

Manage student accounts receivables ($600M+), related soft collections

Monthly, quarterly and fiscal year end

Plan and respond to internal and external auditors, SOX documentation

Overall management of department and staff; planning and measuring performance to optimize staff and resources

Display and promote high quality of customer service with interaction to internal and external customers

Develop and maintain detailed knowledge about applications and processes. Share information with staff to expand knowledge

Analyze workflow and prepare in advance for high volume periods

Develop and maintain strong working relationships with internal departments including Student Financial Services, Office of University Registrar, WashU Health Services, Treasury Services and schools

Represent Student Accounting department as a subject matter expert on activities and touch points related to the functional area

Identify, gather, and analyze data used for making decisions; incorporate data in report; present recommendations to Director of Accounting Operations and management

Prepare, review and approve journals and account reconciliations

Compile and analyze monthly, quarterly and annual reports

Complete fiscal year end process; prepare and submit schedules to external auditors

Working with report writers, develop and enhance reports

Compile ad hoc reports

Develop, implement and maintain policies and standard operating procedures to support best practices and a strong internal control environment

Ensure department is prepared and working successfully with Workday

Support other Financial Services activities and initiatives

Complete special projects and work as assigned

Qualification

AccountingAnalytical WorkOperational ProceduresMicrosoft OfficeProcess ManagementEffective DelegationExercises JudgmentImplementing PoliciesInfluencing SkillsOrganizingPrioritizationProcess ImplementationsProcess ImprovementsConfidential Data HandlingCross-Functional TeamworkDetail-OrientedLeadershipOral CommunicationsPresentationsProblem SolvingRelationship BuildingVerbal Communications

Required

Bachelor's degree

Relevant Experience (5 Years)

Management of operational procedures, processes and applications to support Student Accounting activities

Troubleshoot issues to resolution

Identify efficiencies and work with director on implementation

Recognize potential risks and ensure strong internal controls are maintained

Facilitate and implement systems development and enhancements

Manage student financial activity via Workday to 16,000 students

Manage payments: online, credit cards, 529 Plans, wires, checks, etc

Oversee Student Installment Payment Plans (1,600 per academic period)

Student Sponsors invoicing and payments

Manage daily student refunds

1098Ts (19,000 issued)

Manage student accounts receivables ($600M+), related soft collections

Monthly, quarterly and fiscal year end

Plan and respond to internal and external auditors, SOX documentation

Overall management of department and staff; planning and measuring performance to optimize staff and resources

Display and promote high quality of customer service with interaction to internal and external customers

Develop and maintain detailed knowledge about applications and processes

Share information with staff to expand knowledge

Analyze workflow and prepare in advance for high volume periods

Develop and maintain strong working relationships with internal departments including Student Financial Services, Office of University Registrar, WashU Health Services, Treasury Services and schools

Represent Student Accounting department as a subject matter expert on activities and touch points related to the functional area

Identify, gather, and analyze data used for making decisions; incorporate data in report; present recommendations to Director of Accounting Operations and management

Prepare, review and approve journals and account reconciliations

Compile and analyze monthly, quarterly and annual reports

Complete fiscal year end process; prepare and submit schedules to external auditors

Working with report writers, develop and enhance reports

Compile ad hoc reports

Develop, implement and maintain policies and standard operating procedures to support best practices and a strong internal control environment

Ensure department is prepared and working successfully with Workday

Support other Financial Services activities and initiatives

Complete special projects and work as assigned

Preferred

Bachelor's degree, preferably in Accounting or Finance

Experience with complex, decentralized organizations

Master's degree

Certified Public Accountant (CPA) - American Institute of Certified Public Accountants

Certified Public Accountant (CPA) - Illinois Department of Financial and Professional Regulation

Certified Public Accountant (CPA) - Missouri Division of Professional Registration

Accounting, Analytical Work, Confidential Data Handling, Cross-Functional Teamwork, Detail-Oriented, Effective Delegation, Exercises Judgment, Implementing Policies, Influencing Skills, Leadership, Microsoft Office, Operational Procedures, Oral Communications, Organizing, Presentations, Prioritization, Problem Solving, Process Implementations, Process Improvements, Process Management, Relationship Building, Verbal Communications

Benefits

Up to 22 days of vacation, 10 recognized holidays, and sick time.

Competitive health insurance packages with priority appointments and lower copays/coinsurance.

Take advantage of our free Metro transit U-Pass for eligible employees.

WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

We offer 4 weeks of caregiver leave to bond with your new child.

Family care resources are also available for your continued childcare needs.

Need adult care? We’ve got you covered.

WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.