JLL · 2 hours ago
Operations Coordinator (Part-Time)
JLL is a leading professional services firm specializing in real estate and investment management. The Operations Coordinator will support Senior Site and Assistant Facility Managers with various operational activities, ensuring excellent service delivery and client relationship management.
CommercialReal Estate
Responsibilities
Inventory Management: Efficiently receive, ship, and manage all materials and equipment entering and exiting the technician center
Auditing & Accuracy: Regularly track and manage material and equipment audits within the center to ensure inventory accuracy and minimize loss
Procurement Support: Manage all ordering of materials and equipment essential for daily field operations, ensuring technicians have the necessary supplies at all times (excluding specialized tools and test equipment)
Operational Partnership: Work hand-in-hand with operations leads and technicians to accurately provide and reconcile OSP (Outside Plant) materials, CPE (Customer Premise Equipment), and consumable items. Ensure technicians have immediate access to requirements and handle returns/reconciliations efficiently
Act as a single point of contact for a client retail/office site or group of sites
Actively support an environment of teamwork, co-operation, performance excellence, and personal success
Conduct daily walkthroughs to ensure a clean and organized office
Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service
Identify opportunities for improved operation and service excellence; make recommendations for and conduct site inspections and assessments to ensure all building procedures and performance measures are maintained, ensuring a safe workplace
Schedule and manage repairs and maintenance, minor works, and other work requests, tracking them to completion
Provide information and direction to vendors, facilities staff, and other service providers to ensure excellent coordination and execution of work with minimal disruption
Assist in the procurement of vendors and services as required
Complete room setup and take down of furniture and audio/visual equipment for meetings, training, and special events
Perform reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations, management of building access passes, and safety/security support
Update and maintain accurate records and official documentation for the site(s), including web pages and activities regarding moves/reconfigurations, events, reception, and building operations
Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety. Act as the first point of contact for after-hours issues and emergencies
Comply with all requirements of the client contract and meet or exceed Key Performance Indicators (KPIs)
Deliver an exceptional quality of service, as reflected by client feedback
Coordinate site operations in accordance with all agreed policies, procedures, and contract scope
Complete finance and purchasing tasks as assigned by Senior / Asst Site Manager
Assist the Senior / Asst Site Manager to achieve or exceed financial targets and key performance indicators
Assist with the annual budgeting and quarterly forecasting processes for assigned site(s)
Seek ways to constantly reduce costs and improve operational standards
Ensure compliance within delegated financial and contractual authorities
Qualification
Required
Excellent communication, organization, and problem-solving skills
Ability to work independently with little supervision and effectively deal with stressful situations
Self-motivated, confident, energetic, and flexible
Preferred
Prior experience in facilities, property management, hospitality, or a related field
Knowledge of local occupational health and safety requirements, critical facilities, and vendor management for specialized services
Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system)
Proficiency in a range of information technology tools and platforms
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Recent News
Morningstar.com
2025-12-29
2025-12-17
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