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Monte Package Company · 4 hours ago

Mechanical Packaging Service Representative

Lakeland, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Monte Package Company, a Bunzl company, is seeking a Mechanical Packaging Service Representative to be based out of their Lakeland, Florida facility. The role involves maintaining, repairing, and modifying packaging machinery to ensure optimal quality and efficiency, requiring extensive travel across the Eastern U.S.

AgricultureManufacturingPackaging Services

Hiring Manager

Denelle Papa

Responsibilities

Repair and maintain packaging machinery such as case erectors, tray formers, bliss machines, corner post machines, case sealers, and stitchers

Diagnose mechanical, electrical, pneumatic, and control system issues, implementing effective solutions and order necessary parts through the operations manager

Develop and execute preventative maintenance schedules to minimize downtime and extend machine life

Maintain inventory of wear-and-tear parts at warehouses, customer facilities, and service vehicles

Train customer personnel on machine operation and cleaning procedures

Document inspections, repairs, recommendations and maintenance activities accurately

Rebuild packaging machinery during downtime

Support productivity, safety, quality, and cost goals in daily work activities

Serve as a resource for other mechanics to resolve complex issues

Maintain a safe work environment at all times

High level of maturity and confidence necessary to interact with sophisticated internal and external clients

Strong leadership and customer service skills with the ability to ensure that a high level of service and quality is maintained

Product knowledge with clear technical understanding of services to be able to effectively communicate to customer

Excellent project management, organizational and planning skills with ability to prioritize multiple tasks, projects and meet deadlines

Outstanding attention to detail, flexibility and creativity

Persistence coupled with the ability to communicate effectively with individuals at all levels of the organization

Ability to exercise discretion and good judgment, work with minimal supervision and maintain confidentiality of shared information and/or assignments

Qualification

Mechanical service experienceMechanical systems knowledgeElectrical troubleshootingPLC knowledgeTechnical manual interpretationProblem-solving skillsCustomer service skillsOrganizational skillsCommunication skillsProject management skills