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ComplyAuto · 5 hours ago

Safety Specialist

United States

Full-time

Hybrid

Mid Level

$75K/yr - $85K/yr

3+ years exp

ComplyAuto is a RegTech company offering cloud-based software that helps companies enhance their compliance and security capabilities. The Safety Specialist plays a pivotal role in supporting both the Sales and Client Success teams, focusing on the Safety product by leveraging expertise in OSHA and EHS guidelines to assist automotive dealers and promote product adoption.

ConsultingInformation TechnologySoftware

No H1B

Responsibilities

Demonstrations and Walkthroughs: Assist with product demos and conduct free walkthroughs alongside a sales representative to help close deals

Training: Train staff on conducting Chemical & Equipment (C&E) inventories

Inventories and Inspections: Manage C&E inventories and walkthroughs, and perform spot-checks on our inspections

Technical Support: Assist Client Success Managers (CSMs) in discussing the technical aspects of Safety and other dealer resources, handling debriefs after a safety assessment

OSHA Representation: Act as the emergency OSHA representative for dealers during accidents, managing OSHA inspector interactions

Client Satisfaction and Retention: Maintain high client satisfaction and retention rates

Product Value: Demonstrate the long-term value of the product

Product Adoption: Encourage adoption by explaining compliance requirements

Customer Alignment: Maintain contact with initially onboarded customers to prevent any loss of connection

Feature Utilization: Encourage clients to fully utilize all software features and capabilities

Product Functionality Adoption: Ensure customers adopt additional product functionality as it becomes available

New Products Promotion: Inform existing customers about new products as they are released by ComplyAuto and cross promotion of products

Product Exposure: Ensure clients fully utilize the software's features through continuous contact and exposure

Onboarding: Manage customer onboarding as outlined by the Client Success Director

Ongoing Education: Conduct at least quarterly meetings with customers for continued product education post-onboarding

Industry Awareness: Stay updated on industry trends, emerging threats, and regulatory changes relevant to car dealerships as directed by the Client Success Director

Qualification

OSHA knowledgeEHS guidelinesASP/CSP certificationCRM proficiencyExcel proficiencyAnalytical skillsCommunication skillsInterpersonal skills

Required

Bachelor's degree in business or related field

three years OSHA/EHS work experience

Valid driver's license and clean motor vehicle record

Exceptional written and verbal communication skills

Proficiency with hubspot or similar CRM tools

Proficient in excel or Google sheets

Strong analytical and problem-solving skills to identify client issues and develop effective solutions

Strong interpersonal skills and ability to establish and maintain effective working relationships and successfully interact with a variety of stakeholders and people at all management and support levels, within and outside the organization

Ability to meet regular attendance expectations and meet tight deliverables deadlines

Ability to travel, primarily air travel, up to 80%

Applicants must be authorized to work in the United States and able to provide proof of work authorization within three days of start date

This is a fully remote opportunity, but candidates must reside within the Continental United States

Background check required