Seasonal Customer Service Representative jobs in United States
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Irving Oil · 1 hour ago

Seasonal Customer Service Representative

positionConcord, NH
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Irving Oil is a company focused on delivering exceptional customer service in the energy sector. As a Seasonal Customer Service Representative, you will address customer inquiries related to heating oil, propane, and diesel service, ensuring efficient communication and account maintenance.

EnergyEnergy EfficiencyOil and Gas

Responsibilities

Provide quality care to our customers by taking ownership of all customer inquiries on heating oil, propane, and diesel service and delivery
Provide point of contact for our customers and excellence through verifying and updating customer account information, troubleshooting and/or solving customer concerns
Providing accurate information on products and services as well as educating customers on our products and services
Perform account maintenance by ensuring customer records are up to date and accurate information is recorded
Partner with other departments to follow-up with all customer inquiries
Contribute to a team environment by performing other duties as required

Qualification

Customer service experienceADDS software experienceTime managementMulti-taskingTeamworkFast-paced environment

Required

Customer service experience and knowledge of business procedures
Ability to work well within a team environment
Must be able to work weekends
Ability to multi-task and manage time effectively
Ability to work in a fast-paced environment
High School Diploma or equivalent
2+ years of experience working in customer service setting

Preferred

ADDS software experience a plus

Benefits

Competitive Compensation
Company matched 401k
Sign-on Bonus
Paid Time Off
Accrued personal days
Paid holiday
Wellness Support
Annual wellness allowance
Paid personal care days
24/7 Employee & Family Assistance Program
Paid volunteer day
Company volunteer opportunities
Donation matching program

Company

Irving Oil

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Irving Oil is a privately-owned energy and marketing company.
dateFounded in 1924
location
Saint John, New Brunswick, CAN
people-size1001-5000 employees
web-link
http://www.irvingoil.com/

Funding

Current Stage
Late Stage
Total Funding
$300M
2013-08-16Debt Financing· $300M

Leadership Team

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Mark Sherman
Chief Operating Officer and Vice President
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Ben Huneault
Chief of Maintenance

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Company data provided by crunchbase