Troutman Pepper · 1 month ago
Research Analyst
Atlanta
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $120K/yr
5+ years expTroutman Pepper is a law firm committed to employee support and advancement, embracing inclusion and innovation. The Research Analyst will provide expert-level business and legal research support to attorneys and staff across various practice groups, ensuring efficient and accurate research strategies are employed.
Law Practice
Responsibilities
Collaborate effectively with peers to complete research requests received from attorneys and firm staff
Work out of the collective queue of work in Quest, our research request tracking system, assigning requests to yourself based on knowledge, skill, prior work, and bandwidth
Critically evaluate requests to identify cost-effective, efficient, and accurate research strategy
Complete research using the most effective and efficient tools and processes
Compile and summarize research results
Communicate results and methodology clearly to requestor within Quest
Participate in Quest Watcher schedule to ensure department service expectations are consistently upheld
Adjust and reprioritize research assignments to meet competing demands as needed
On a daily basis, track and record research process and time for all requests using Quest, track and record all billable work using firm billing software, create billing narratives, and follow firm timekeeping procedures
Provide quality customer service to both internal and external clients effectively and professionally
Remain current on technological enhancements that contribute toward providing sophisticated library and research services; participate in testing and evaluating new research tools
Ensure work product aligns with all departmental policies and guidelines
Work occasionally may require after hours and weekend coverage to perform the essential duties of the position
Qualification
Required
Expertise with major legal research platforms, including Lexis, Westlaw, Bloomberg Law, VitalLaw, Lex Machina, CourtLink, Docket Alarm, Courthouse News, Manzama, etc
Strong interpersonal skills and the ability to work collaboratively with colleagues, clients, and stakeholders to achieve common goals and foster a positive team environment
Ability to analyze, summarize and concisely deliver complex research results
Working knowledge of Quest, the firm's research request tracking system
Familiarity with cite-checking and Bluebooking procedures
Positive approach to team collaboration and goodwill ambassador for the Library & Research Services department when working with attorneys, practice groups and other firm administrative departments
Solid organizational, analytical and communication skills, with the ability to multitask and re-prioritize as necessary to meet competing deadlines
Demonstrated commitment to continuing education through conference and webinar attendance and participation in local and national associations
Substantive knowledge of the law and legal bibliography
Proficiency in the Microsoft Office suite, iManage and other firm applications
Master of Library Science from an ALA-accredited school
Minimum of five (5) years of experience in a law firm environment
Demonstrated experience and success managing and completing complex legal research
Experience working directly with attorneys, including successful prioritization of work assignments and effective management of internal client relationships to deliver high-quality work directly relevant to attorney needs
Well-versed in current research methodologies and resources
Company
Troutman Pepper
Troutman Pepper serves a wide range of clients specializing in addressing critical legal and business issues.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Greg Saulinskas
Chief Financial Officer
A. Michelle (Shelli) Willis
Partner
Recent News
Payments Dive
2025-11-11
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