Brandywine Counseling & Community Services, Inc. ยท 5 hours ago
BEHAVIORAL HEALTH OFFICE MANAGER
Wilmington, DE
Full-time
Onsite
Mid Level
$18/hr - $18/hr
3+ years expBrandywine Counseling & Community Services, Inc. is a community organization dedicated to providing substance abuse and behavioral health treatment. The Behavioral Health Office Manager is responsible for coordinating client care through clerical duties, managing collections and insurance verifications, and ensuring compliance with state and federal regulations.
Health CareNon ProfitPersonal Health
Responsibilities
Answer telephones in a timely manner and direct all calls or messages to the appropriate department or person
Complete reminder calls or correspondences for clients
File and maintain all administrative documentation needed to stay in compliance with DE state and federal regulations
Obtain client demographics, identification, authorizations and verifying insurance information at each visit
Obtain necessary client information to meet current Federal guidelines and insurance use guidelines for electronic medical records
Enter and scan pertinent client information into EMR including client authorizations, recent labs delivered etc
Schedule follow-up appointments and inputting recall notices into EMR as needed
Identify and resolve minor client billing issue
Obtain information sheet on new clients and prepares charts at intake, including initiating new charts or retrieving existing charts and signing intake documents
Collections of payments, maintaining a list of self-pay clients and managing payments
Insurance verification on a daily basis
Collaborate with medical staff and clinical staff on day-to-day operations related to client care
Check and address client alerts as clients come in for service
Checking and responding to all faxes
Collecting financial documentation and income verification
Collecting payments or copayments and monitoring accounts receivable/payable
Monthly reports (payment reports, gas card logs, mileage logs)
Completing purchase orders for office supplies
Opening and closing procedures
Assure staff are alerted when client arrives for appointment
Submitting invoices for vendors
Perform other related duties as assigned by Program Manager
Qualification
Required
High School Graduate or GED
1 year in office environment, 3 years related experience, some knowledge of substance use disorders
Preferred
associate degree
Bilingual with fluency in reading/writing in Spanish
Benefits
Group medical, dental, and vision coverage with low employee costs
34 paid days off annually
Tuition reimbursement
A retirement plan with a company match of up to 4%!
Brandywine Counseling is a qualified employer for Public Service Loan Forgiveness (PSLF)
No weekends!
Opportunity for advancement
Company
Brandywine Counseling & Community Services, Inc.
Brandywine Counseling & Community Services, Inc.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dr. Lynn Morrison
CEO
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