Digital Commerce Operations Analyst / Digital Operations Analyst jobs in United States
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TekWissen ® · 5 hours ago

Digital Commerce Operations Analyst / Digital Operations Analyst

positionUnited States
timeContract
remoteRemote
seniorityMid Level
money$40/hr - $44/hr
date3+ years exp

TekWissen is a global workforce management provider that offers strategic talent solutions. They are seeking a Digital Commerce Operations Analyst to coordinate and execute production activities for bathandbodyworks.com and the My client Loyalty program, working closely with various teams to ensure operational integrity and quality assurance.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Assist in content execution for bathandbodyworks.com and bathandbodyworks.ca utilizing Salesforce Commerce Cloud
Perform quality assurance testing ensuring that production builds across channels are accurate and consistent
Maintain cross-functional site workflows in Workfront ProofHQ
Track the routing of deliverables into and out of Commerce Operations, and ensure all deadlines are met. Seek approval for US and CA site builds from partners
Leverage an operational mindset to find process and documentation opportunities to improve communication, clarity, and accuracy
Assist in tracking and following up on resolution for site issues
Design and catalog documentation for internal processes; including but not limited to, training guides, technical configurations, and historical information
Act as a stakeholder for Product Owners and BAs to document requirements related to content management
Learn the details of all toolset functionality, processes for set-up, and overall team roles & responsibilities
Ensure 24 x 7 site & app operational integrity via participation in team-based on call rotations
Other duties as assigned

Qualification

Website productionContent managementSalesforce Commerce CloudMicrosoft OfficeLearning new applicationsCommunication skillsOrganizational skillsTime managementCross-functional teamwork

Required

3-5 years of website production and content management experience required
Must be extremely organized and detail-oriented
Ability to manage time & multi-task in a fast-paced environment
Excellent oral and written communication skills
Able to work effectively in a cross-functional team
Experience learning new technical applications
Proficient in Microsoft Office (MS Word, Excel, PowerPoint, Outlook)
Requires some remote on-call flexibility outside of normal office hours
A minimum of a bachelor's degree or related experience

Preferred

Experience with Salesforce Commerce Cloud a plus

Company

TekWissen ®

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Welcome TekWissen, your premier partner in technology consulting, workforce solutions, payroll services, procurement, managed services, global capability centers, and venture capital support, specifically tailored for startups in the human capital sector.
dateFounded in 2009
location
Ann Arbor, Michigan, USA
people-size1001-5000 employees
web-link
http://tekwissen.com

H1B Sponsorship

TekWissen ® has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (18)
2023 (11)
2022 (9)
2021 (16)
2020 (17)

Funding

Current Stage
Late Stage

Leadership Team

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Rajanish Pandey
Client Partnership Manager
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Company data provided by crunchbase