1-800-GOT-JUNK? · 5 hours ago
Customer Service Representative
King of Prussia, PA
Full-time
Onsite
New Grad, Entry Level
$15/hr - $18/hr1-800-GOT-JUNK? Philadelphia is looking for a motivated Residential Sales Dialer to help drive sales and deliver exceptional customer experiences. The role involves connecting with customers, generating quotes, and collaborating with the Truck Team to ensure seamless service.
Customer ServiceEnterprise SoftwareRecycling
Responsibilities
Connect with every customer who books an appointment and gather essential project details
Build value in every call to ensure a smooth handoff to the Truck Team
Overcome objections and confidently schedule each appointment
Collaborate with the Truck Team to collect accurate on-site estimate information
Generate personalized quotes and follow up to convert estimates into confirmed jobs
Coordinate with Operations to ensure seamless service and communication
Re-engage customers regarding incomplete or canceled jobs via phone, email, or text
Keep detailed CRM notes and provide daily activity updates
Recover lost opportunities and contribute to stronger customer retention
Stay aware of local competitors and market trends
Meet and exceed activity expectations: outbound calls, conversions, engagement, and follow-ups
Qualification
Required
Proven ability to meet or exceed sales metrics
Strong communication and active listening skills
Comfortable dialing, selling, and asking for the close
Excellent phone presence and computer proficiency
A customer-first mindset with a passion for delivering great service
Motivated, reliable, and able to work independently
Company
1-800-GOT-JUNK?
The World's Largest Junk Removal Service
Founded in 1989
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Alan Klug
franchise partner
Baxter Robb
Franchise Partner
Recent News
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