ESW · 5 hours ago
Logistics Operations Specialist
Portland, Oregon
Full-time
Hybrid
Entry, Mid Level
2+ years expESW is a company focused on creating seamless ecommerce experiences for consumers worldwide. They are seeking a highly motivated Logistics Operations Specialist to manage supplier performance, resolve logistics issues, and support cross-functional projects to drive operational excellence.
Customer ServiceE-CommerceEnterpriseLogisticsSoftware
Responsibilities
Liaise and manage fulfilment suppliers daily, maintain high quality day-to-day operations
Resolve and escalate any fulfillment issues, devise emergency plans to manage any crisis
Monitor external and internal KPI reporting, define action plans and escalate issues effectively
Identify gaps and inefficiencies in suppliers, to optimize operation regularly
Manage underperforming suppliers, create action plans and execute plans to improve performance
Responsible for the accurate and timely completion of Internal / External KPI reporting
Provide business insights and support Client Success team in retailers’ business reviews
Work on cross-functional projects with wider logistics team and internal team to support business growth
Support onboarding of retailers and suppliers to ensure smooth transition to day-to-day operations
Reconcile and resolve any logistics issues and challenge the status quo
Effectively report upstream to management and C-levels on operation successes and challenges to support wider business discussions with retailers
Qualification
Required
Bachelor's degree in supply chain management, Logistics, Fulfillment or equivalent
2+ years working experience in Supply Chain Management, preferably closely with distribution centers and 3PL
Experience in working in multi-cultural environments and flexible in working hours, to cater for business needs and changing trends as required
Excellent in the Use of Microsoft Excel, PowerBI, and Project management tools like Monday.com etc
Always optimize for better efficiency and challenge the status quo
Meticulous in data reporting related to key performance indicators / matrix
Quick learner, autonomous, attention to detail, excellent communication & presentation skills
Occasional travel needs: domestically to supplier and hubs and internationally to headquarters
Benefits
Competitive salary and benefits
Professional and personal development
Hybrid Working
Diversity, Belonging & Inclusion
Company
ESW
ESW is a technology company that offers services for retailers and brands.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Claire Jackson
Senior Manager, Global Partner Marketing
Oliane Piana
Global Community Program & Partnership Director
Recent News
2025-11-18
2025-11-18
2025-10-31
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