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Dexian · 13 hours ago

Escrow Assistant

Roanoke, TX

Full-time

Onsite

Mid Level

$15/hr - $17/hr

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. They are seeking an Escrow Assistant to provide escrow disbursement support, manage bank reconciliation, and assist with customer issue resolution.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency

Hiring Manager

Apurva Gambhir

Responsibilities

Mid-level escrow disbursement support position in a fast-paced environment providing daily bank reconciliation for escrow offices

Responsible for the reconciliation of outstanding deposits and disbursements by handling checks, wires, balancing files to lender instructions and lender wires

Support internal and external customers on issue resolution via integrated, email and phone communications

Responsible for ancillary functions such as check reissue, trial balance reconciliation, and refund processes

Additionally, be able to review signed lender packages consisting of standard lender refinance packages, i.e. notes/security instruments, affidavits to give funding approval

Qualification

Customer service skillsProblem solving skillsOrganizational skillsMS Office suiteDetail orientationOperating systemsVerbal/written communication skillsTeamworkCollaboration

Required

Mid-level escrow disbursement support position in a fast-paced environment providing daily bank reconciliation for escrow offices

Responsible for the reconciliation of outstanding deposits and disbursements by handling checks, wires, balancing files to lender instructions and lender wires

Support internal and external customers on issue resolution via integrated, email and phone communications

Responsible for ancillary functions such as check reissue, trial balance reconciliation, and refund processes

Additionally, be able to review signed lender packages consisting of standard lender refinance packages, i.e. notes/security instruments, affidavits to give funding approval

Customer service skills

Problem solving skills

Strong organizational skills

Knowledge of MS Office suite

Excellent verbal/written communication skills

Able to maintain professionalism and a positive service attitude at all times

Strong detail orientation

Knowledge of company and/or client operating systems

Punctuality

Teamwork, collaboration a must

Minimum Requirement - HS Diploma or Equivalent