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Bluegrass Supply Chain · 4 hours ago

Director of Operations

Bowling Green, KY

Full-time

Onsite

Director/Executive

10+ years exp

Bluegrass Supply Chain provides a comprehensive suite of value-added warehousing services and transportation management solutions designed to enhance operational efficiency. The Director of Operations will oversee multiple facilities and customer-based business units, ensuring operational excellence and alignment with strategic objectives.

AutomotiveTransportation

Responsibilities

Provide strategic and operational leadership across multiple locations or customer-based business units, ensuring consistent execution of company standards and objectives

Serve as a key liaison between operational teams and senior leadership, clearly communicating performance metrics, challenges, risks, and improvement opportunities

Maintain a strong customer-centric focus, ensuring operational decisions align with customer expectations and service-level agreements; actively solicit feedback and drive continuous improvement

Establish, implement, and monitor quality control and performance management systems to ensure operational excellence and compliance with company standards

Continuously evaluate operational processes to identify opportunities for improved efficiency, cost control, safety, and service quality; lead initiatives to optimize workflows and procedures

Oversee the Team Member Experience (TMX), including workforce planning, labor optimization, talent development, and resource allocation

Foster a culture of accountability, collaboration, and continuous improvement by setting clear expectations, coaching leaders, and supporting professional development initiatives

Manage operational resources including labor, equipment, and materials to ensure optimal utilization; contribute to budgeting, forecasting, and capital planning efforts

Evaluate and implement technology solutions, including WMS enhancements and automation tools, to improve productivity, accuracy, and scalability

Identify operational risks and develop mitigation strategies, including contingency planning, regulatory compliance, and safety program oversight

Act as a role model for Bluegrass Supply Chain’s core values and leadership principles

Perform other duties as assigned

Qualification

Operations ManagementWarehouse Management Systems (WMS)Strategic Problem-SolvingMaster of Business Administration (MBA)Process ImprovementProject ManagementChange ManagementMicrosoft OfficeInterpersonal SkillsCommunication SkillsPresentation SkillsNegotiation Skills