International Education Corporation ยท 2 hours ago
Employee Relations Manager
International Education Corporation is seeking an experienced Employee Relations Manager to oversee and manage employee relations matters across their multi-state organization. The role involves investigating complaints, providing manager support, and ensuring compliance with employment laws, while developing HR strategies utilizing HR metrics for decision-making.
Responsibilities
Lead sensitive internal investigations regarding alleged policy violations and employee relations matters
Provide guidance and support to managers and employees on various issues, such as grievances, disputes, disciplinary actions, layoffs, and terminations
Partner closely with in-house Counsel regarding sensitive employee relations matters, when necessary
Draft and execute disciplinary letters and investigation reports
Build and facilitate trainings related to management development, performance management and other ER-related topics
Track and analyze data to identify employee relations trends, diagnose issues, and design and implement remediations
Balance organizational risk with employee experience by assessing risks and ensuring alignment with business decisions while maintaining commitment to final outcomes
Oversee and manage the annual performance review process, providing guidance to managers on employee development, and support career growth initiatives
Provide guidance on the interpretation of policies and procedures, counseling, disciplinary action, staffing and performance appraisals
Assist in the development and implementation of employee engagement and retention strategies
Provide input and solutions to help improve and/or introduce policies and programs that impact the employee lifecycle, from hiring through offboarding
Provide strategic support, thought partnership and coaching, to all levels of the organization
Ensure compliance with federal, state, and local labor laws, including -specific employment regulations such as CFRA, PAGA, and wage and hour laws
Ensure alignment with accreditation standards and requirements
Collaborate with HR teams and business leaders to proactively address employee concerns and mitigate risks
Initiate exit interviews with employees leaving the company to assess overall success of the employment relationship and opportunities for improvement
Maintain a high level of confidentiality and professionalism when handling sensitive information
Provide support and back-up to other areas of the Human Resources department as needed
Other duties as assigned
Qualification
Required
5+ years experience leading complex investigations
Excellent communication, conflict resolution, and interpersonal skills, demonstrating an ability to earn trust and work successfully on a broad spectrum of employee relations issues
Experience managing grievances and conducting investigations in a multi-site multi-state organization
Ability to establish and maintain effective working relationships at all levels and across functions within the organization
Ability to remain tactful, and calm, in controversial and/or confrontational situations
Experience designing, implementing, and delivering effective learning strategies and employee development programs
Strong analytical abilities, with the ability to use data-driven insights to form decisions and drive results
Thorough understanding of state and federal employment laws
High attention to detail and ability to manage multiple, competing priorities simultaneously
Strong understanding of key HR concepts and practices (employment law, compliance, engagement, retention, and performance)
Preferred
Bachelors degree in Employee Relations, Human Resources or related field
Benefits
Employee Stock Ownership Program (ESOP)
Medical
Dental
Vision
Disability and Life Insurance
401(k) plan
Accrued paid-time-off
10 company holidays every year
Company
International Education Corporation
International Education Corporation is about continuous quality improvement and changing lives illustrated through quantitative measures.