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AMIkids · 4 hours ago

Operations Supervisor (Director of Operations), GATEWAY

Columbia, SC

Full-time

Onsite

Entry, Mid Level

1+ years exp

AMIkids Inc. is dedicated to making a positive difference in kids' lives, providing opportunities for youth facing challenges. The Director of Operations will lead the Youth Care Specialists and direct care Supervisors, ensuring alignment with program operations and managing day-to-day activities to create a safe environment for the youth served.

CharityEducationNon ProfitSocial Assistance

Responsibilities

Supervise youth and staff in accordance with established policies and procedures, serving as an advisor and positive role model

Coordinate daily staffing schedule; ensure coverage is maintained within required ratio

Oversee/supervise Program activities and field trips; ensure appropriate youth to staff ratio in accordance with contractual requirements

Execute/oversee and adhere to established safety and security policies and procedures; conduct youth and property searches for unauthorized items

De-escalate youth altercations and incidents, using authorized methods and notify leadership

Establish effective interpersonal communication skills encouraging positive cooperation; and increasing Team Member’s successful and meaningful interactions with youth

Plan and conduct regular staff meetings to include interactive open communication for the dissemination of information

Provide on-going training and development opportunities for Team Members, to include continued development regarding effective communication with youth

Provide constructive feedback and evaluate performance of direct reports for Team Member’s continued growth

May act as liaison between internal and external stakeholders

Participate in recruiting process