US CLOUD: Microsoft Premier/Unified Support Alternative ยท 2 hours ago
Enterprise Architect
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expUS CLOUD is a company providing Microsoft Premier/Unified Support Alternative services. The Enterprise Architect role involves aligning business goals with technical design, deploying and migrating systems, and providing expert guidance on Microsoft technologies to enhance client solutions.
Cloud ComputingCloud Data ServicesCloud Storage
Responsibilities
Work closely with clients to understand their business needs and deliver tailored Microsoft and Azure cloud solutions
Lead the deployment, upgrade, and migration of client environments to the latest Microsoft technologies, ensuring seamless transitions and client satisfaction
Provide expert guidance on Microsoft technologies to address complex technical challenges and enhance client solutions
Recommend new technologies to drive innovation and productivity in client environments
Mentor internal Technology Consultants, helping them develop their technical skills and overcome challenges
Share best practices and technical insights across departments to foster collaboration and drive continuous improvement
Facilitate knowledge-sharing sessions, creating documentation and identifying opportunities to optimize workflows and processes
Provide technical leadership and architectural oversight to ensure client solutions are scalable, reliable, and secure
Maintain comprehensive technical documentation and architectural blueprints for all client projects
Manage and prioritize support tickets, ensuring prompt resolution of critical issues and effective resource allocation
Oversee the escalation process and provide expert guidance to ensure timely and accurate resolutions
Analyze ticket trends, creating reports to monitor performance and improve support quality
Stay up-to-date on emerging Microsoft technologies to improve client solutions and participate in innovation initiatives
Continuously explore new technologies to recommend innovative solutions for client environments and drive future growth
Qualification
Required
10+ years of experience working with Enterprise customers in a consultative capacity
Comfortable delivering presentations to audiences varying in size
Good leadership and motivational skills to guide and manage teams effectively
A Bachelor's degree or equivalent work experience
Company
US CLOUD: Microsoft Premier/Unified Support Alternative
The #1 Gartner-Recognized Alternative to Microsoft Support US Cloud is the leading independent provider of enterprise Microsoft support, delivering 24/7/365 break-fix and consultative support across the entire Microsoft technology stack.
201-500 employees
H1B Sponsorship
US CLOUD: Microsoft Premier/Unified Support Alternative has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (8)
2022 (5)
Funding
Current Stage
Growth StageLeadership Team
Matt Harris
Chief Executive Officer
Chad Rust
Chief Technology Officer
Company data provided by crunchbase