Customer Service Clerk jobs in United States
cer-icon
Apply on Employer Site
company-logo

Old Dominion Freight Line ยท 1 hour ago

Customer Service Clerk

Old Dominion Freight Line is a premier transportation solutions provider, known for its strong company culture and commitment to customer service. They are seeking a Customer Service Clerk to provide exceptional service in a fast-paced environment, handling customer inquiries and assisting with general office duties.

Freight ServiceRailroadTransportation

Responsibilities

Answer phones and respond to emails in a courteous and timely manner
Perform general customer service by giving rate quotes, sales bids, status of shipments, helping customer correctly fill out a Bill of Lading and label freight, etc
Respond to customer issues and questions in a timely manner
Provide Service 2.OD to internal and external customers
As needed, may assist with general office duties such as mailing, filing and copying
Scan documents such as Bill of Ladings, Delivery Receipts, permits and other documents into the computer system

Qualification

Customer service experienceAttention to detailCommunication skillsMicrosoft Office proficiencyAS400 experienceMultitaskLearning new systems

Required

Strong attention to detail
Excellent written and verbal communication skills
Proficiency with Microsoft Office
Ability to handle multiple request and priorities in as fast-paced environment
Demonstrated aptitude for quickly learning new systems and processes

Preferred

High School diploma or equivalent preferred
1 year of customer service experience, preferably in the transportation industry
AS400 experience preferred

Benefits

Great Health Benefits including a Zero premium medical plan for employee only coverage
Vision & Dental
Short Term & Long Term Disability
Flex Spending Accounts
401k Retirement plan with company match and additional company annual discretionary match opportunity
Life Insurance
Wellness Program
Tuition Reimbursement for Drivers and Technicians
Training and growth opportunities to build a career
We prioritize our OD family of employees
Ability to advance through our promote from within philosophy
National Career Opportunities Available at our 260+ service centers

Company

Old Dominion Freight Line

company-logo
ODFL is a leading, less-than-truckload, union-free company providing premium service to all its customers.

Funding

Current Stage
Public Company
Total Funding
unknown
1991-10-24IPO

Leadership Team

leader-logo
Christopher J. Kelley
Senior Vice President Operations
linkedin
leader-logo
David Congdon
Executive Chairman of the Board
linkedin
Company data provided by crunchbase