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MBTA · 4 hours ago

Project Manager

Boston, MA

Full-time

Onsite

Mid, Senior Level

5+ years exp

MBTA is committed to providing safe and reliable transportation, and they are seeking a Project Manager for Quality, Compliance, and Oversight. The role involves overseeing regulatory projects, managing deliverables, and coordinating with various stakeholders to ensure compliance with federal and state regulations.

AutomotiveLogisticsPublic TransportationTransportationTravel

Growth Opportunities

No H1B

Responsibilities

Manage multiple QCO projects simultaneously, providing coordination among external parties as well as internal MBTA stakeholders that support these projects

Responsible for delivery and performance of assigned deliverables within projects in portfolio, including budget, schedule, and quality. Ensure cost requirements are met and that documents satisfy the high-quality standard set by the QCOO

Coordinate project review of plans and specifications with a wide range of internal departments and external agencies, including regulators

Assist in the development of project scopes, requests for proposals, statements of work, and submissions to the FTA or other regulators and interested parties to satisfy assigned Corrective Action Plans

Assist with negotiations of project assignments, task orders, amendments, change orders and use of contingency and make recommendations for approval, as required

Ensure project coordination with other MBTA teams and departments

Organize and coordinate a multitude of different types of meetings

Coordinate with other QCOO staff and contractors, as required

Ensure that project activities with outside agencies, community groups and other third parties occur on a timely basis

Assisting to lead transformative change within the MBTA, using business process redesign techniques, cutting across multiple departments and stakeholder groups

Prepare correspondence, reports, charts, and presentations utilizing Microsoft Word, Excel, Project and PowerPoint, as required

Prepare for and make project presentations as required

Critically think through, identify, trouble-shoot, and resolve project issues

Prepare task orders for consultant services and manage external consultant support for project review and studies; assist with and procurement of consultants as required

Work both independently and in support of project teams to address complex tasks in a time-sensitive environment

Follow up on actions required for successful project completion, as required

Prioritize workloads, work effectively with a wide range of stakeholders, build consensus, communicate effectively, both written and verbally, and prepare and make project presentations

Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner consistent with the Authority's Customer Experience quality standard

Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees

Drive a company or personal vehicle to visit work sites to assist with DPU and/or FTA support as required

Perform all other duties and projects that may be assigned

Qualification

Quality AssuranceBusiness Process RedesignProject ManagementMicrosoft ProjectRegulatory ComplianceSupervisory ExperienceAnalytical SkillsCustomer ServiceInterpersonal SkillsTime ManagementCommunication Skills

Required

Bachelor's degree from an accredited institution in Engineering, Public Administration, Business Administration, Planning, or related field

Five (5) years of experience in project management, public administration, or planning in transportation services, or related industry experience

One (1) year supervisory, managerial, and/or leadership experience

Experience with methods of business process redesign and familiarity with Quality Assurance principles

Excellent writing, organizational, analytical, time management and interpersonal skills

Proficient in Microsoft Word, Excel, Project, Visio and PowerPoint applications

Effective professional written and verbal communication and interpersonal skills

Proven track record of collaboration, transparency, and problem-solving skills

The ability to effectively communicate with customers, employees and vendors

Excellent customer service and diplomatic approach to issue, risk identification and resolution

The ability to supervise and work effectively with a diverse workforce

Possess a valid driver's license

Preferred

Master's degree from an accredited institution in Civil Engineering, Business Administration, Public Administration, Planning, or related field

Five (5) years of experience in project management

Agile or Lean certification

Previous public sector experience, particularly with the MBTA, MassDOT, FTA, or a transit agency

Experience in transit safety regulation, human resources, or transit construction, maintenance, or industrial operations

Familiar with FTA, MBTA and MassDOT rules and regulations, processes, and policies

Benefits

Accrued paid sick leave

Monthly transportation pass

Company

MBTA

Glassdoor3.8

The Massachusetts Bay Transportation Authority, often referred to as the MBTA or simply The T, is the public operator of most bus, subway, commuter rail and ferry systems in the greater Boston, Massachusetts, area.

Founded in 1964

Boston, Massachusetts, USA

5001-10000 employees