Inova Health · 1 hour ago
Client Services Laboratory Representative Call Center
Fairfax, VA
Part-time
Onsite
Entry Level
1+ years expInova Health is a leading nonprofit healthcare provider in Northern Virginia, and they are seeking a dedicated Client Services Lab Representative for their call center. This role involves providing quality customer service and technical support, ensuring timely handling of calls and coordination of courier services for laboratory specimens.
GeneticsHealth CareMedical
Responsibilities
The Client Services Laboratory Call Center Representative provides quality customer service and technical phone support
Maintains positive client relationship through timely, courteous, accurate, and efficient handling of calls
Provides technical support to ensure quality of specimens for laboratory testing. Provides requested information to clients
Coordinates and dispatches courier services as needed
Ensures stat specimens are delivered to the lab timely
Coordinates and dispatches courier services as needed
Participates in professional growth opportunities to enhance personal, team and department development
Demonstrates knowledge of regulatory standards while satisfying compliance requirements
May perform additional duties as assigned
Qualification
Required
High School diploma or equivalent, required upon start
1 year of related experience
Benefits
Offering medical, dental and vision coverage, and a robust team member wellness program.
Inova matches the first 5% of eligible contributions – starting on your first day.
Offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Offering paid time off, paid parental leave and more
Company
Inova Health
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider.
10001+ employees
H1B Sponsorship
Inova Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (16)
2023 (17)
2022 (7)
2021 (11)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$9.5MKey Investors
National Institutes of Health
2016-10-03Grant· $9.5M
Leadership Team
John Niederhuber
Chief Executive Officer
Recent News
2025-09-15
Company data provided by crunchbase