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Einstein Bros Bagels · 5 hours ago

Coffeehouse Operations Analyst

US - Brooklyn Center, MN

Full-time

Onsite

Mid Level

$43K/yr - $83K/yr

3+ years exp

Caribou Coffee Operating Company is dedicated to creating day-making experiences for their guests. The Coffeehouse Operations Analyst supports operational design initiatives aimed at enhancing efficiency and guest satisfaction across locations, focusing on deployment maps, equipment placement, and operational testing.

CoffeeFood and BeverageFood ProcessingRestaurants

Responsibilities

Own and maintain deployment maps for store operations, ensuring alignment with labor models and operational standards

Review and validate floor plans for new and remodeled coffeehouses, ensuring layouts support efficiency and guest experience

Create and update BOH planograms and smallware floor planograms to optimize workflow and accessibility

Key partner for equipment and capacity planning, ensuring in store equipment matches store volume needs

Consider store flow and fulfillment type when innovating enhancements to the store experience

Design and execute tests for continuous improvement in coffeehouses, including equipment placement, deployment strategies, and floor planning improvements

Develop supporting materials for tests, including job aids and instructions for store teams

Act as liaison between Support Center partners and field teams during test execution, ensuring clear communication and timely feedback

Collect and consolidate feedback from store teams and analyze results in partnership with Operations Analytics to inform recommendations

Partner with Design & Construction, Operations, and R&D teams to ensure operational considerations are integrated into store design and equipment decisions

Support promotional and operational initiatives by aligning deployment strategies with new product and process requirements. Work with IT Services on Point of Sale layout in store

Participate in project planning meetings to provide operational design expertise and ensure alignment with brand standards

Partners with store leaders by working regularly in stores to identify areas for process improvement. Works cross functionally to innovate solutions to enhance the in store experience

Qualification

Operational testingEquipment deploymentStore planningMicrosoft Office SuitePlanogram softwareAnalytical mindsetAttention to detailProject managementCommunication skillsOrganizational skillsCross-functional collaboration