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East Tennessee Children's Hospital · 4 hours ago

Patient Service Representative Pulmonology Full Time Days

Knoxville, TN

Full-time

Onsite

Entry Level

1+ years exp

East Tennessee Children's Hospital is seeking a Patient Service Representative for their Pulmonology department. The role involves greeting patients, gathering necessary information for efficient encounters, and ensuring proper billing outcomes.

Health CareHospitalNon Profit

H1B Sponsor Likely

Responsibilities

Answers incoming telephone calls in a courteous and helpful manner

Opens and routes incoming mail in a timely manner

Retrieves patient charts prior to visit and provides schedule to providers and staff

Registers new patients and updates patient information in scheduling system

Verifies and creates subscriber information in computer system

Copies, files and retrieves medical records as requested

Places calls to remind parents of appointment date and time

Schedules follow-up appointments and provides any necessary forms for parents

Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment

Maintains confidentiality of all hospital and patient information at all times as observed by management and peers

Patient/Family Complaints are handled in a confidential, timely and professional manner

Fosters mature professional relationships with fellow employees in a courteous, friendly, manner as measured by management observation and peer input

Completes all ETCH and practice required training and CBL requirements

Willingly accepts any other assignment that may be requested

Utilizes hospital resources and time respectfully and accountably. Works as efficiently as possible to ensure best use of time

Qualification

Multi-taskingTyping skillsFiling skillsTroubleshooting skillsPositive presence

Required

High School Diploma/GED

1-2 years in Medical Office setting preferred

Ability to multi-task while presenting a positive and comforting presence with patients and families

Efficient typing, filing and troubleshooting skills

Company

East Tennessee Children's Hospital

East Tennessee Children's Hospital is a comprehensive pediatric hospital providing compassionate care to children and their families.

Founded in 1937

Knoxville, Tennessee, USA

1001-5000 employees

https://www.etch.com/

H1B Sponsorship

East Tennessee Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (3)

2023 (4)

2022 (1)

2021 (1)

2020 (1)