First Utah Bank ยท 5 hours ago
Branch Sales Manager
SLC Metro Area
Full-time
Onsite
Mid, Senior Level
$80K/yr - $100K/yrFirst Utah Bank is committed to exceptional customer service and maintaining profitable customer relationships. The Branch Sales Manager leads a team to achieve branch goals, ensuring compliance with bank policies while driving deposit growth and providing excellent customer service.
CommunitiesFinancial ServicesVenture Capital
Hiring Manager
Thomas Moea'i, MBA
Responsibilities
Responsible for the overall performance and operations of the branch while managing both non-exempt and exempt branch personnel
Coach, develop, and build a high performing team to execute the strategic growth and goals of the branch by recruiting, hiring, developing employees
Responsible for interviewing and hiring branch personnel and completes performance evaluations, advancements, and terminations of branch employees with assistance from Branch Assistant Manager
Manage the customer service and experience of the banking office. Set the tone and expectations of delivering exceptional service to clients through example, and coaches branch personnel accordingly
Maintain professional dress code and grooming standards and support and enforce dress code standards in the branch
Drive branch deposit growth through direct sales efforts and team leadership
Develop and execute strategies to meet or exceed deposit targets
Personally manage a portfolio of high-value, deposit client relationships
Participate actively in weekly pipeline calls to discuss opportunities and progress
Proactively connect with existing customers to establish, maintain and expand strong relationships by providing exceptional personalized customer service
Resolve and respond accurately to complex client service issues, complaints and escalated questions
Reach out to qualified prospects to introduce them to the Bank and its solutions
Ensure the branch is in compliance with all bank policies, procedures, and safety standards
Maintain appropriate operational, credit, and security risk management oversight in compliance with applicable laws and regulations
Train and educate branch employees on job functions, policies, procedures, operations, etc
Perform teller and banker duties as needed to include, but not limited to processing transactions, opening accounts, processing and closing loans, etc
Uses discretion to provide approvals and overrides within established authority
Actively participates in community development and provides service and support to local charities, chambers, and business partners
Partners and engages with internal business partners to understand and refer other banking services such as merchant services, business lending, treasury management, etc
Become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act
Become a Notary Public
Qualification
Required
Thorough knowledge of bank systems, products, services, policies and applicable bank regulation
Experience in managing both non-exempt and exempt branch personnel
Ability to coach, develop, and build a high performing team
Experience in interviewing and hiring branch personnel
Ability to complete performance evaluations, advancements, and terminations of branch employees
Experience in managing customer service and experience in a banking office
Ability to set the tone and expectations of delivering exceptional service to clients
Experience in driving branch deposit growth through direct sales efforts
Ability to develop and execute strategies to meet or exceed deposit targets
Experience in managing a portfolio of high-value, deposit client relationships
Ability to resolve and respond accurately to complex client service issues
Experience in ensuring compliance with all bank policies, procedures, and safety standards
Ability to maintain operational, credit, and security risk management oversight
Experience in training and educating branch employees on job functions and policies
Ability to perform teller and banker duties as needed
Ability to provide approvals and overrides within established authority
Experience in community development and providing service and support to local charities
Ability to engage with internal business partners to understand and refer other banking services
Ability to become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act
Ability to become a Notary Public
Benefits
Comprehensive benefits
Performance-based incentive compensation
401(k)-retirement savings plan with employer match
Employee assistance program
Company-paid life and disability insurance
Tuition reimbursement
Paid time off
Paid volunteer days
Paid holidays
Company
First Utah Bank
A full service commercial and community bank headquartered in Salt Lake City, Utah.
Founded in 1978
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Brad Baldwin
Director
Company data provided by crunchbase