T-Mobile · 9 minutes ago
Business Account Expert
Overland Park, KS
Full-time
Onsite
New Grad, Entry LevelT-Mobile US, Inc. is known as the Un-carrier, powered by an award-winning 5G network. They are seeking a Business Account Expert responsible for delivering exceptional customer service to business accounts, managing client relationships, and supporting account growth initiatives.
InternetMobileTelecommunicationsWireless
Hiring Manager
Justin Poquette
Responsibilities
Delivering exceptional customer service to business accounts
Resolving inquiries and concerns efficiently
Building and maintaining strong relationships with clients
Supporting account growth initiatives
Managing business client accounts
Troubleshooting customer issues
Upselling and cross-selling products
Ensuring a seamless client experience at every step of the customer journey
Qualification
Required
Strong communication, interpersonal, and active listening skills to effectively liaise with business clients
Proficiency in account management, relationship building, and customer retention strategies
Experience in sales, upselling, cross-selling, and meeting performance metrics
Problem-solving abilities, analytical thinking, and decision-making skills
Familiarity with CRM tools, client support systems, and reporting tools
Ability to thrive in a fast-paced, customer-focused environment and adapt to evolving needs
High school diploma or equivalent; additional education or certifications in business, sales, or related fields are a plus
Preferred
Previous experience in customer service or business account management is preferred
Company
T-Mobile
T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom.
Founded in 1994
10001+ employees
H1B Sponsorship
T-Mobile has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (533)
2024 (457)
2023 (433)
2022 (674)
2021 (522)
2020 (320)
Funding
Current Stage
Public CompanyTotal Funding
$15.37B2025-10-06Post Ipo Debt· $2.8B
2024-09-23Post Ipo Debt· $2.5B
2024-01-09Post Ipo Debt· $3B
Leadership Team
John Saw
President of Technology, Chief Technology Officer
Peter Osvaldik
EVP & CFO
Recent News
2025-12-31
2025-12-27
2025-12-26
Company data provided by crunchbase