Cercano · 5 hours ago
System Engineer
Bellevue, WA
Full-time
Onsite
Mid Level
$90K/yr - $127K/yr
4+ years expCercano Management LLC is a SEC-registered investment manager focused on ultra-high net worth clients. They are seeking a proactive and versatile System Engineer to provide in-person technical support and systems administration for their corporate IT environment, ensuring a seamless technology experience for users.
Financial Services
Responsibilities
Deliver in-person technical support for desktops, laptops, mobile devices, and business applications
Troubleshoot and resolve hardware, software, network, and authentication issues for end users
Manage helpdesk tickets, ensuring timely resolution and user satisfaction
Set up and maintain workstations, conference room technology, and peripherals
Provide onboarding and offboarding support, including account provisioning and device deployment
Act as an escalation point for complex technical issues
Administer Microsoft 365, Azure Active Directory, Intune, Exchange Online, SharePoint, and Endpoint Management Tools
Support and maintain conference room AV and video conferencing equipment
Assist with implementation, maintenance, and improvement of systems, patching, backups, updates, automation, and endpoint security
Monitor system health and performance, proactively improving stability and response times
Support security solutions including identity governance, MFA, firewalls, antivirus, DLP, and intrusion protection
Create and maintain technical documentation, user guides, runbooks, and training resources
Collaborate with team members across departments, HR, and vendors to resolve complex issues
Participate in on-call rotation for incident response affecting corporate IT systems
Qualification
Required
Minimum of 4+ years of experience in IT support, systems administration, or systems engineering
Strong hands-on experience supporting end users and troubleshooting technical issues
Technical fluency with Windows, macOS, iOS, Android, Microsoft 365, and Azure AD
Solid understanding of endpoint management, identity and access management, and basic networking fundamentals (DNS, DHCP, TCP/IP, OSI model)
Familiarity with automation or scripting tools, such as PowerShell, Python, PowerApps automation, or comparable technologies
Excellent communication, customer service, analytical, and problem-solving skills
Ability to work independently, prioritize tasks, and see issues through to resolution
Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience
4+ years of IT support or systems administration experience
Preferred
Experience with VDI technologies
Familiarity with CI/CD pipelines or automation tools
Knowledge of cloud security architecture and standards
Exposure to incident response practices
Benefits
Medical, dental and vision insurance
Health Savings Account with generous annual employer contribution
Flexible Spending Accounts for health and dependent care
Vacation and sick time off
Paid holidays
Paid parental leave
Opportunity to participate in a 401(k) plan with a generous employer match of 50% of your own contributions up to the standard annual IRS limit
Company paid life insurance
Health and Wellness Benefit
Reimbursement for approved professional development activities
Company
Cercano
Privately held investment management firm working exclusively with ultra-high net worth investors and their family foundations.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stuart Nagae
Venture Capital
Recent News
2025-12-02
Financial Sector Technology
2025-11-20
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