AppLab Systems, Inc ยท 5 hours ago
Salesforce Business Analyst
AppLab Systems, Inc is seeking a Salesforce Business Analyst to join their team. The role involves conducting needs analysis, process mapping, and documentation while leveraging Salesforce CRM for business optimization.
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Responsibilities
Needs analysis, process mapping, wireframing, and documentation
Strong communication and problem-solving abilities
Familiarity with reports, dashboards, and automation tools
Qualification
Required
Business Analysis Skills: Needs analysis, process mapping, wireframing, and documentation
Strong communication and problem-solving abilities
Salesforce CRM (Sales Cloud, Service Cloud), SOQL, and data management
Familiarity with reports, dashboards, and automation tools
8 years in business analysis, preferably with Salesforce projects
Exposure to Agile methodologies and CRM optimization
Preferred
Salesforce Certified Business Analyst (recommended)
Salesforce Administrator, Platform App Builder, and Agile/CSM certifications are a plus