Gallagher · 2 hours ago
Customer Service Representative
United States
Full-time
Remote
Entry Level
$18/hr - $18/hr
1+ years expGallagher is a company that helps clients face risk with confidence through a client-centric suite of consulting tools. They are seeking a Customer Service Representative to assist customers with their insurance policy inquiries while providing excellent service and support.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Responsibilities
You’ll be answering the phone and emails from our customers when they have questions issues around their insurance policies
This isn’t your typical call center job, as you might need to investigate issues and research problems to make sure our customers questions are answered correctly and meet a successful and accurate resolution
This of course may mean you need to follow up once you have all the information you need
In every interaction you’ll demonstrate outstanding listening skills while providing excellent customer service
Qualification
Required
High school diploma
Minimum of 1 year of customer service experience
The ability to type well and use a computer
Preferred
It would be great if you had a 4-40 insurance license
The ability to use Microsoft software, including Excel, PowerPoint, Outlook and Word
The ability to take complex information and explain it in simple terms either in writing or over the phone or chat
An eye for detail
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
10001+ employees
H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Leadership Team
Alec Herring
Area Senior Vice President
Mark Gresser
Executive Vice President
Recent News
2025-12-04
2025-11-19
Company data provided by crunchbase