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Ticket Crushers, A Law Corporation · 4 hours ago

Legal Support Specialist

United States

Full-time

Remote

New Grad, Entry Level

$1,000/mo - $1,500/mo

Flexner Houser Injury Law is a Wilmington, North Carolina personal injury firm that values honest, straightforward advice and personal attention for their clients. They are seeking a Global Bilingual Legal Support Specialist to serve as the primary point of contact for Spanish-speaking clients, ensuring effective communication and support throughout the legal process.

ConsultingLaw EnforcementLegalProfessional Services

Growth Opportunities

Responsibilities

Bilingual Client Communication: Serve as the primary point of contact for Spanish-speaking clients, handling inbound and outbound calls, follow-ups, status updates, and clarifications, while avoiding legal advice and documenting communication clearly

Case Follow-Up and Coordination: Organize information coming out of intake, track outstanding items, drive follow-ups to completion, and escalate issues when legal judgment is required

Legal Administrative Support: Support attorneys and paralegals with document preparation, e-filings as assigned, and backend case organization with high accuracy and clean documentation

Proactive Communication Expectations: Provide frequent, professional updates (the firm wants over-communication, not “radio silence”), maintain polished written English in emails and notes, and keep clients reassured and informed

Qualification

Bilingual SpanishEnglishClient-facing experienceProfessional communicationLegal administrative supportProcess-drivenLow egoHigh follow-through

Required

Bilingual Spanish and English: Native or near-native Spanish strongly preferred, plus strong written English for client updates and internal documentation

Client-facing experience: Legal experience is a plus, not required. Strong fits may come from law firms, legal assistant/paralegal support, medical offices, medical records or lien departments, or other client-service admin roles

Professional communication: You can explain next steps clearly, keep calm with emotional clients, and never blur the line into legal advice

Process-driven and reliable: You follow established workflows, take ownership, and you don't need babysitting to finish follow-ups

Low ego, high follow-through: You can adapt to how the firm operates, even if you've done it differently elsewhere

Remote readiness: Reliable internet and a professional home-office setup. Comfort with transparent time tracking via Worksnaps (screenshots every 10 minutes, fully disclosed)

Schedule fit: Full-time only, working during U.S. business hours for real-time responsiveness

Benefits

Incentive potential: No bonuses in the first 90 days, with the possibility of KPI-based incentives after ramp-up.

PTO: Aligned with U.S. office holidays.

Benefits: No health or retirement benefits for this global hire.

Company

Ticket Crushers, A Law Corporation

The experienced attorneys at Ticket Crushers, the Bay Area's premier Traffic and DUI Law Firm represent clients throughout the San Francisco Bay area for Traffic Violations, Criminal Defense, and Driving Under the Influence ("DUI") charges.

Founded in 2015