OCS IT · 1 week ago
Senior Technical Engineer – Healthcare MSP
OCS IT is a managed service provider focused on healthcare IT, supporting complex private practice environments. The role involves owning complex healthcare IT environments, serving as the primary technical resource for medical practices, and mentoring junior staff while ensuring compliance and security in IT operations.
Responsibilities
Architect, implement, and maintain Windows server/desktop environments, network infrastructure, and security controls
Administer Microsoft 365 and Azure environments with a focus on security and compliance
Design and manage firewall rules, VPN configurations, VLANs, and network segmentation
Develop and test backup and disaster recovery strategies
Support EHR/EMR systems and coordinate with healthcare software vendors
Assist clients with HIPAA Security Rule compliance: risk assessments, policy implementation, audit preparation
Communicate clearly with non-technical stakeholders about risks, options, and recommendations
Manage vendor relationships and hold partners accountable to SLAs
Qualification
Required
5+ years in a hands-on technical support or systems engineering role
Strong Windows Server and desktop administration skills
Solid networking fundamentals: TCP/IP, DNS, DHCP, VLANs, firewalls, VPN
Experience with Microsoft 365 and Azure administration
Hyper-V virtualization administration
VoIP system administration and troubleshooting
Ability to manage multiple client environments simultaneously
Excellent written and verbal communication skills
Preferred
Prior MSP experience
Healthcare IT background: EHR/EMR support, HIPAA compliance, healthcare vendor ecosystems
Experience with RMM and PSA platforms
Backup and disaster recovery planning and execution
Linux/Unix administration and scripting
VMware experience
Industry certifications: CISSP, CISM, Microsoft Azure, Cisco, CompTIA Security+
Benefits
Performance bonuses tied to client satisfaction and project delivery
401(k) with employer match
Health insurance stipend via QSEHRA
Certification training and exam reimbursement
10 days PTO first year, 15 days starting year two, plus paid holidays
Company
OCS IT
OCS IT is an Information Security and Technology (IT) services company specializing in IT Security, DR & Business Continuity, Virtualization, Network Infrastructure, Cyber Security, and Healthcare HIPAA / IT.