Strategic Staffing Solutions · 3 hours ago
SAP Specialist
Charlotte, NC
Contract
Hybrid
Senior Level
$60/hr - $70/hrStrategic Staffing Solutions is seeking an SAP Specialist/Manager with expertise in SAP ISU. The role involves collaborating with business partners and IT teams to translate business requirements into functional specifications and providing leadership in SAP module implementation and support.
ConsultingCRMHuman ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Perform project level analyses and produce concept communication materials utilizing flowcharts, narratives, and other documentation including 'What if' scenarios to deliver solutions to known problems and needs assessments on user requested enhancements
Triage and troubleshoot incidents, identify and propose the solution or workaround and open/monitor vendor tickets as applicable. Perform root cause analysis on problems
Prioritize changes and communicate status to the business
Identify improvement opportunities related to SAP
Conduct data gathering and analysis to understand business strategy requirements
Evaluate current business processes to identify areas of improvement or system inefficiencies and develop innovative solutions that increase customer satisfaction and align with business strategy requirements
Understand and negotiate needs and expectations of multiple stakeholders by developing a communication process to keep others up to date on project results
Configure SAP functional modules and maintain configuration rationale documentation
Comply with Company change management processes when moving configurations into production
Participate and consult on the operation of SOX business controls and General Computing Controls related to SAP functional modules supported
May authorize use of SAP GRC firefighter accounts and analyze/approve related output after use
Establish and maintain liaison relationship with business partners and IT organization to align support efforts to meet business needs
Establish and maintain liaison relationship with third party vendors to provide effective technical solutions, develop a thorough understanding of vendor SLA’s and communicate any concerns or issues to management
Contribute and, as needed, provide direction for short-and long-term planning sessions and provide feedback to ensure understanding of business goals and strategy
Perform comprehensive system testing of enhancements, patches and configuration changes. Includes development of test plans and test scripts, as well as partnering with developers during integrated unit testing and the resolution of any issues or defects encountered
Develop and monitor productivity tools and key performance indicators across multiple delivery methods for multiple audiences
Develop scripts and queries for analysis and troubleshoot data issues
Act as a liaison between the developers and the business to support development of reports and reporting tools
Coordinate tests with third-party service providers
Understand the Company’s core business and functions as related to the SAP modules supporting
Ensure customer satisfaction related to application performance and end-user experience and collaborate with the technical infrastructure team to troubleshoot and mitigate performance issues as necessary
Maintain communication with the user community to keep them well-informed of system updates or enhancements
Facilitate new system integration through configuration and testing
Mentor other analysts and assign and monitor work
Assess business needs utilizing a structured requirement process (gather, analyze, document, and manage changes) to assist in identifying business priorities and advises/provides recommendations on options
Develop, write, and communicate business requirements and functional/technical specifications for the implementation of business solutions. Maintains specifications going forward in Solution Manager
Support and troubleshoot 24x7 SAP core batch process job failures
Perform related duties and responsibilities as assigned
Strong SAP functional module experience, including the ability to configure the specific SAP modules listed in this job description
Systems Testing and IT Implementation experience
Project Management experience
Utilities experience
Excellent analytical skills and a sense of urgency
Experience working with cross-functional teams
Experience with process mapping
Organized with the ability to work in a dynamic, rapidly changing environment and the ability to manage multiple tasks and projects at once
Exceptional verbal and written communication skills
Experience with and passion for implementing change and continual improvement
Demonstrated fluency in business processes and process differentiation
Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
Supervisory experience and SAP certification and/or and a bachelor’s degree in Information Technology, Business or Computer Science from an accredited university is preferred
Qualification
Required
Strong SAP functional module experience, including the ability to configure the specific SAP modules listed in this job description
Systems Testing and IT Implementation experience
Project Management experience
Utilities experience
Excellent analytical skills and a sense of urgency
Experience working with cross-functional teams
Experience with process mapping
Organized with the ability to work in a dynamic, rapidly changing environment and the ability to manage multiple tasks and projects at once
Exceptional verbal and written communication skills
Experience with and passion for implementing change and continual improvement
Demonstrated fluency in business processes and process differentiation
Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
Supervisory experience
Preferred
SAP certification and/or a bachelor's degree in Information Technology, Business or Computer Science from an accredited university
Company
Strategic Staffing Solutions
Strategic Staffing Solutions is a recruiting company which helps companies find suitable employees in various industries.
Founded in 1990
1001-5000 employees
H1B Sponsorship
Strategic Staffing Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (93)
2023 (95)
2022 (53)
2021 (53)
2020 (57)
Funding
Current Stage
Late StageLeadership Team
Cindy Pasky
Founder and CEO
Recent News
DBusiness Magazine
2025-05-01
Crain's Detroit Business
2025-02-03
Company data provided by crunchbase