USAJOBS · 1 hour ago
Congressional Relations Specialist
Washington, District of Columbia, USA
Full-time
Onsite
Mid Level
$71K/yr - $92K/yrThe Library of Congress is seeking a Congressional Relations Specialist to join the Congressional Services Section. This role involves assisting Members of Congress with requests for research and analysis, managing client relationships, and maintaining CRS's client relationship management system.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Assist Members of Congress and their office and committee staff with daily requests for analysis, research, and information
Responsible for intake, assignment, and tracking of daily requests from Members of Congress and their office and committee staff for research, information, and analysis
Conduct in-depth reference interviews with congressional clients, evaluating and analyzing the facts bearing on clients' requests to determine the most accurate and effective formulation of each request
Enter and track requests in CRS's client relationship management system and utilize a wide range of electronic tools and information to ensure correct assignment of requests to CRS analysts and information professionals for response
Assist with orientations for congressional staff and training sessions for CRS staff on CRS's website and electronic tools, and conduct routine troubleshooting for clients using the website and these tools
Assist with the construction of advanced searches and creation of targeted marketing emails and collaborate with intra- and interdivisional stakeholders to maintain authoritative congressional data
Develop and maintain effective internal and external client relationships and provide a positive image of CRS through use of client services practices
Qualification
Required
Ability to conduct reference interviews
Knowledge of the organization and processes of the U.S. Congress
Ability to apply knowledge of public policy issues
Ability to perform client services and outreach activities
Ability to communicate in writing
Ability to utilize information technology and online systems
Ability to interact collaboratively with others
Ability to communicate effectively other than in writing
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
The Library may offer repayment for all or part of federally insured student loans.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Founded in 1996
10001+ employees
Funding
Current Stage
Late StageRecent News
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