Aptimized · 3 weeks ago
Head of Professional Services
Wayne, NJ
Full-time
Hybrid
Director/Executive
10+ years expAptimized is a leading technology consulting firm specializing in innovative solutions that drive business transformation. They are seeking a dynamic leader for the Head of Professional Services & Project Office role, responsible for managing delivery teams, ensuring operational excellence, and maintaining client satisfaction.
ConsultingE-CommerceEnterprise Resource Planning (ERP)Information TechnologySecurity
Responsibilities
Define and execute delivery strategy aligned with company objectives
Establish governance frameworks and best practices for project execution
Develop and deliver executive-level PowerPoint presentations for internal and client stakeholders
Actively participate in project planning and delivery oversight
Formal management of staff and contractors, including joiners/movers/leavers and performance reviews
Build and mentor high-performing delivery teams
Serve as escalation point for customer issues and ensure rapid resolution
Maintain strong client relationships and drive satisfaction
Ensure projects meet scope, timeline, budget, and SLA commitments
Drive continuous improvement initiatives for efficiency and quality
Own project-level profit and loss (P&L) responsibility
Support revenue growth through upsell opportunities and client success
Qualification
Required
10+ years in Professional Services leadership, with proven ability to manage large delivery teams and PMO functions
Demonstrated success in managing SLAs and project commitments
Strong presentation and communication skills (PowerPoint expertise required)
Deep knowledge of project governance frameworks (PMI, Agile)
Ability to balance strategic leadership with hands-on execution
Proven experience in hiring, firing, and managing diverse teams
Strong financial acumen with P&L ownership experience
Bachelor's degree required
Preferred
MBA or PMP certification preferred
Benefits
Competitive compensation and benefits package.
Company
Aptimized
APTIMIZED provides application support, technology optimization and consulting services.
51-200 employees
H1B Sponsorship
Aptimized has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase