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HEI Hotels & Resorts · 1 hour ago

Group Sales Manager

Westin Atlanta Perimeter - Atlanta, GA

Full-time

Onsite

Mid Level

3+ years exp

HEI Hotels & Resorts is a transformed hotel in Atlanta, GA, known for its personalized service and vibrant decor. The Group Sales Manager will manage accounts to achieve guest satisfaction and solicit new business to meet and exceed revenue goals in rooms, food, beverage, and room rental.

Hospitality

Responsibilities

Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication

Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales

Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients

Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts

Develop and conduct persuasive verbal sales presentations to prospective clients

Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account

Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers

Prepare correspondence to customers, internal booking reports and file maintenance

Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required

Attend trade shows, community events and industry meetings

Advanced knowledge of market trends, competition, and key customers of the hotel

Comply with attendance rules and be available to work on a regular basis

Perform any other job-related duties as assigned

Qualification

Sales experienceMarket trends knowledgeHotel operations knowledgeMicrosoft WordMicrosoft ExcelDelphiEffective communicationOrganizational skillsAdaptability

Required

Advanced knowledge of market trends, competition, and key customers of the hotel

Able to set priorities, plan, organize, and delegate

Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi

Advanced knowledge of sales skills, revenue management, training, and motivation of peers

Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning

Effective verbal and written communication skills

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc