Healogics, LLC. · 2 hours ago
Clinical Program Director NJ050 JFK
Healogics, LLC. is the largest provider of advanced wound care services in the United States, treating over 300,000 chronic wound patients annually. The Clinical Program Director is responsible for managing and strategically growing the Wound Care Program, overseeing day-to-day operations, financial management, and community education, while maintaining collaborative relationships within and outside the hospital organization.
Hospital & Health Care
Responsibilities
Oversees the day-to-day management of outpatient clinic(s), and other wound care continuum programs, as applicable
Continuously assesses current clinic flows, processes and procedures, identifies areas of improvement, and develops and implements best practices and appropriate changes to improve outcomes
Works with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services
Facilitates the flow of information and maximizes effective communication throughout the program
Prioritizes responsibilities and directs the work of the Center’s clinical staff and non- clinical staff
Collaborates with other health care providers across the wound care continuum, Wound Care Center (WCC)® Providers, and Medical Director regarding clinic and patient needs
May function as a Documentation Assistant (scribe) in accordance with Healogics policy
Manages and coordinates the revenue cycle for Healogics and for the hospital partner, as appropriate
Stays current with reimbursement changes, providing physician and staff updates and education as needed
Reviews key financial reports, identifies key indicator trends and develops plans to implement best practices to ensure fiscal responsibility
Tracks and reports all ancillary revenues generated by the program
Manages costs through appropriate utilization and management of labor and supply across the wound care continuum
Works with Healogics support team to complete financial reviews and presents results to hospital leadership
Works directly with the hospital and Healogics marketing departments to ensure that the wound care program has established strategic marketing plans and works with the same group and the hospital physician liaison to plan, coordinate, and execute activities directed toward increasing patient referrals to the Wound Care Center (WCC)®(s)
Works collaboratively, as part of a multi-functional team, to best determine key target referral sources, and develops a systematic approach to build those customer relationships and increase Wound Care Center (WCC)® referrals
Maintains, monitors and updates the list of Physician Practices within a given radius of the hospital on an ongoing basis
Visits Physician Practices and interacts with key physicians to provide awareness of the Wound Care Center (WCC)® program, using educational marketing materials. Also documents all physician office interactions, as well as the visits with the Physician Practices in the Healogics Customer Relationship Management (CRM) system
Communicates on a regular basis with the (C)DO and/or (C)VPO and the hospital executive sponsor regarding goals, targets, and other relevant referral development information, as needed
Implements and manages a continuous Wound Care Center (WCC)® Performance Improvement Program (PIP) and strives to meet Wound Care Center (WCC)® quality indicators.Ensures program is integrated into the partner hospital’s PIP program
Participates in hospital committees as appropriate and ensures timely and accurate documentation in the patient record and outcomes database
Monitors patient, referring physician and customer satisfaction
Ensures that Patient Safety Guidelines are followed, that Healogics employees complete all annual requirements, including compliance requirements, and creates an environment that promotes the escalation of compliance concerns as appropriate
Is responsible for coordinating the clinical activities and directing the work of the clinical staff. This includes patient care assessment, patient care planning and implementation, and working on patient care quality improvement. The CPD partners with the for review of clinical practice
As needed, serves as case manager to a group of wound care patients, to include specific assessments and direct patient care according to protocols and procedures, clinical competence in procedural skills, treatments, and patient/caregiver education related to wound care management
Performs hyperbaric related duties, as needed, upon completion of the Healogics Hyperbaric training
May perform hyperbaric safety director duties after completing the required Healogics hyperbaric safety director training
Maintains excellent relationship with hospital client and continuously seeks to understand needs, confirm goal alignment and demonstrate value proposition.Identifies the hospital strategic goals and objectives and manages the program to achieve those goals, while remaining compliant with all Healogics operations standards. Works effectively and seamlessly at all levels within the partner hospital.Participates in hospital department/management meetings and actively participates in Hospital communication activities
Builds and develops effective working relationships with wound care program providers, clinical and support staff.Encourages all program staff to provide excellent customer service to members of other hospital departments
Performs other duties as required
Qualification
Required
Current Registered Nurse (RN) license to be maintained throughout the duration of employment in this position
Bachelor's degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 1 year of marketing/community education in the healthcare industry or clinical operations experience
OR Associate's degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 2 or more years of marketing/community education in the healthcare industry or clinical operations experience
OR 4 years or more years of marketing/community education in the healthcare industry or clinical operations experience
Demonstrated competency in BLS (Basic Life Support)
Demonstrated knowledge of regulatory/accrediting requirements for healthcare organizations
Proficient in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)
Strong interpersonal, verbal and written communication skills, to include group presentation skills
Strong analytical and quantitative skills
Strong customer service and follow-up skills
Strong organization, time management skills and ability to multi-task in a fast-paced environment
Leadership and teaching skills
Strong relationship building and influential skills
Strong team building and motivational skills
Ability to work with Healogics and hospital management
Budget and strategic planning skills
Ability to travel overnight
Preferred
Bachelor's degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 1 year of marketing/community education in the healthcare industry or clinical operations experience
Management experience preferred
Company
Healogics, LLC.
Headquartered in Jacksonville, Fla., Healogics, LLC.
H1B Sponsorship
Healogics, LLC. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-06
2025-09-23
2025-09-12
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