TurnDial ยท 2 hours ago
Telecom Support Engineer
Norristown, PA
Full-time
Hybrid
New Grad, Entry LevelTurnDial specializes in providing cloud-based unified communication systems to streamline business communications. The Telecom Support Engineer will be responsible for providing technical and customer support, troubleshooting issues, and ensuring optimal functionality of operating systems.
Telecommunications
Hiring Manager
Michael Nelson
Responsibilities
Providing technical and customer support
Troubleshooting issues
Resolving communication system concerns
Ensuring optimal functionality of operating systems
Assisting clients with technical inquiries
Configuring and maintaining communication systems
Delivering exceptional customer service to meet client needs
Qualification
Required
Experience in Troubleshooting and resolving technical issues efficiently
Proficiency in providing Technical Support and ensuring system functionality
Strong skills in Customer Support and delivering excellent Customer Service
Familiarity with various Operating Systems and their configurations
Excellent problem-solving abilities, strong communication skills, and a proactive approach to addressing client needs
Ability to manage time effectively in a fast-paced environment
Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
Preferred
Familiarity with telecom systems or cloud-based communication platforms is a plus
Company
TurnDial
TurnDial communicates your success.
Founded in 2019
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Christian Boyer
Partner
Michael Nelson
Partner
Company data provided by crunchbase