Apply on Employer Site

Affordable Homes & Communities (AHC) · 4 hours ago

Resident Engagement Specialist

Baltimore, MD, US

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Affordable Homes & Communities (AHC) is a mission-driven, non-profit organization committed to developing affordable housing. The Resident Engagement Specialist will foster relationships with residents and stakeholders to promote empowerment and engagement, coordinating programs that enhance resident well-being and self-sufficiency.

AssociationCommunitiesNon Profit

Responsibilities

Connect residents with community resources

Coordinate and implement social, community-building, health, and educational services and programs

Provide holistic and trauma-informed case management services

Focus on eviction prevention and housing stability

Identify resident needs and strengths, prioritizing workshops and programs accordingly

Maintain positive communication with residents

Build partnerships with local Department of Human Services and community partners

Recruit and supervise volunteers

Documentation requirements:

Utilize appropriate documentation system to track all work done with residents

Completes all required paperwork with all residents who want to utilize the Service Coordination program

Completes Management Plans/Quarterly Monitoring with residents needing referrals and follows up on all services at and after implementation

Submits Semi-Annual Performance Reports to HUD in order to maintain funding for the Service Coordination program at the property

Qualification

Case managementSocial workCross-cultural competencyTrauma-informed practicesProgram planningMicrosoft OfficeSpanish fluencyAmharic fluencyOrganizational skillsAdaptability

Required

Bachelor's degree in social work or relevant discipline; MSW preferred

Minimum 2 years of case management experience

Cross-cultural competency

Baseline knowledge of trauma and trauma-informed practices

Ability to work in a fast-paced, diverse environment

Adaptability to changing priorities

Strong organizational skills in communications, program planning, data collection, and reporting

Proficiency in Microsoft Office

Preferred

MSW preferred

Database experience preferred

Spanish, Amharic, or other relevant second language fluency is strongly preferred

Company

Affordable Homes & Communities (AHC)

Affordable Homes & Communities (AHC) is a nonprofit developer that creates and preserves affordable and mixed-income housing in Maryland, Virginia, and Washington, D.C.

Founded in 1975

Arlington, Virginia, USA

51-200 employees