Patient Service Representative jobs in United States
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Rady Children's Physician Management Services ยท 2 hours ago

Patient Service Representative

Rady Children's Physician Management Services (RCPMS) offers exciting opportunities for qualified candidates to join their rapidly growing organization. The Patient Services Representative will perform various procedures associated with routine patient encounters, including registration of patients, customer service, and appointment scheduling.

ConsultingFinancial ServicesHuman ResourcesInformation Technology

Responsibilities

Performs various procedures associated with routine patient encounters:
Processing incoming calls for appointments and distribution
Directing patients to appropriate clinic locations
Informing patients of clinic procedures and confirming appointments
Checks HMO eligibility and demonstrates knowledge of contracted insurance plans
Sets up new charts, files and faxes requested information according to procedures

Qualification

Customer serviceCommunication skillsBilingualAttention to detailProfessional appearanceComposure under stressWillingness to improve

Required

1+ years of working with the public, experience in a physician office or outpatient setting preferred
Ability to maintain composure when confronted with fast-paced and stressful situations
Pleasant attitude, a professional appearance and a willingness to assign high priority to patient comfort and satisfaction
You must demonstrate accuracy, timeliness, attention to detail, and must strive for continuous improvement
Excellent communication skills with the ability to communicate clearly both verbally and in writing
High School Diploma or equivalent required
Excellent customer service skills

Preferred

Bilingual preferred

Benefits

Full scope of benefits
Competitive compensation package
Opportunities for professional growth

Company

Rady Children's Physician Management Services

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Rady Children's Physician Management Services is a practice management company that offers billing management, HR, and financial services.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase