Senior Customer Service Representative jobs in United States
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Schneider · 2 hours ago

Senior Customer Service Representative

Schneider is seeking a Senior Customer Service Representative in Green Bay to be responsible for handling relationships with Schneider’s customers. The Senior Customer Service Rep will take care of tasks related to processing and monitoring customer orders, managing freight solicitation and negotiating market rates.

LogisticsRailroadService IndustryShippingSupply Chain ManagementTransportation

Responsibilities

Monitor customer freight to identify issues and improve efficiency
Recommend adjustments as freight volumes fluctuate
Use a variety of technology to analyze service issues and trends to determine solutions
Work closely with leaders, teams and customers

Qualification

Written communication skillsOral communication skillsCustomer service experienceManage multiple priorities

Required

Have a high school diploma or GED
Have strong written and oral communication skills
Able to manage multiple priorities

Preferred

One year of customer service experience preferred

Benefits

Medical, dental and vision insurance.
Company-paid life insurance.
401(k) savings plan with company match.
Paid time off and paid holidays.
Results-based incentive pay program where you can earn above and beyond your base pay.
Tuition reimbursement.

Company

Schneider

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Put us on the job and consider it done.

Funding

Current Stage
Public Company
Total Funding
unknown
2017-04-06IPO

Leadership Team

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Darrell Campbell
Executive Vice President and Chief Financial Officer
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Thomas Jackson
Executive Vice President Government, Regulatory Affairs and General Counsel
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Company data provided by crunchbase