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House of Refuge (Mesa, AZ) · 2 hours ago

Learning & Development Specialist - HR

Mesa, AZ

Full-time

Onsite

Entry, Mid Level

$55K/yr - $60K/yr

2+ years exp

House of Refuge is seeking a results-oriented Learning & Development Specialist – HR who will drive the organization’s employee development initiatives. This role is responsible for leading onboarding training and staff development programs, ensuring compliance with organizational policies and fostering a culture of continuous professional growth.

EmploymentHealth CareHomeless ShelterNon Profit

Responsibilities

Coordinate the design, implementation, and continuous improvement of the organization’s learning and development strategy

Collaborate with leadership to identify training needs aligned with organizational goals, compliance requirements, and staff development

Develop and curate learning content, including onboarding materials, compliance training, and role-specific development resources

Lead the learning and development components of onboarding, including orientation and initial general training

Design and maintain training curricula for required and ongoing staff education

Ensure compliance with mandatory training requirements

Coordinate the organization’s selection of a Learning Management System (LMS) and administer the system on an ongoing basis

Track participation, completion rates, and learning outcomes

Evaluate training effectiveness and recommend improvements based on feedback and data

Support leadership and managers with professional development initiatives, workshops, and learning plans

Promote a culture of continuous learning aligned with the organization’s values and mission

Support employee engagement initiatives through learning and development programming

Maintain accurate training records, certifications, and compliance documentation

Provide training-related documentation for audits, funders, and regulatory reviews

Support recruitment activities, including job postings, interview coordination, and hiring documentation

Coordinate employee onboarding and offboarding processes

Maintain accurate and confidential personnel files and HR records

Process employee status changes, promotions, and terminations

Serve as a point of contact for routine HR inquiries

Supports performance review process

Administer and communicate HR policies, procedures, and employee handbook requirements

Support compliance with federal, state, and local employment laws

Coordinate employee acknowledgments and required documentation

Assist with HR audits and internal reporting

Maintain confidentiality and professionalism in all HR matters

Qualification

Training facilitationLMS administrationPublic speakingAdult learning principlesHRIS proficiencyProject managementAI tools knowledgeOrganizational skillsAttention to detailConfidentiality

Required

Bachelor's degree in Human Resources, Education, Instructional Design, Business Administration, or related field (or equivalent experience)

2–4 years of experience in training facilitation, presentation and delivery

2–4 years of experience in HR administration

2–4 years of experience administering training programs and LMS platforms

Excellent public speaking and presentation skills

Skilled at delivering instructor-led training (ILT) with a focus on adult learning principles, ensuring group discussions are aligned with organizational learning objectives

Knowledge of basic employment laws and HR best practices

Strong organizational skills and attention to detail

Ability to maintain confidentiality and exercise sound judgment

Proficiency with HRIS systems and Microsoft Office / Google Workspace

Project management experience

Working knowledge of artificial intelligence (AI) tools and the ability to use them responsibly to support training, documentation, and process improvement