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Redfin · 4 hours ago

Licensed Listing Support Processor (Temporary) - Arizona

AZ - Phoenix

Full-time

Hybrid

Entry Level

1+ years exp

Redfin is a full-service brokerage aiming to redefine real estate in the consumer's favor. The Listing Support Processor will play a crucial role in supporting the launch and maintenance of property listings, coordinating activities with licensed coordinators and third-party vendors while ensuring high standards of service delivery.

InternetMarketplaceOnline PortalsProperty ManagementPropTechReal EstateReal Estate BrokerageRentalRental Property

Responsibilities

Proactively support multiple markets throughout the selling process, working closely with licensed listing coordinators

Efficiently schedule and coordinate critical listing activities, including photoshoots, 3D scans, and open houses

Liaise with various service providers such as photographers, staging companies, and sign installers, ensuring timely and quality service delivery

Manage the processing and quality check of visual assets like photographs, virtual staging, and floor plans, ensuring they meet our high standards (may be asked to obtain MLS credentials)

Coordinate installing and maintaining listing materials, such as lockboxes, signs, and flyers

Collaborate closely with assigned listing coordinators for smooth transition and execution of tasks

Utilize Redfin’s custom design tools to offer continuous and seamless support across different markets

Qualification

Customer service experienceAttention to detailOrganizational skillsTechnology proficiencyVerbal communicationWritten communicationResourcefulnessInterpersonal abilitiesProblem-solving

Required

A minimum of one year of customer service experience, including the use of email, phone, and customer relationship management tools in a high-volume workflow

An interest in, or exposure to, the real estate industry

Exceptional attention to detail; nothing gets past you

Excellent organizational skills and strong interpersonal abilities

Proficient in verbal and written communication, ensuring clarity and conciseness

Demonstrated ability to manage multiple priorities in a high-energy, fast-paced environment

Comfortable with technology; willingness to learn and adapt to new technologies such as Google Suite and Redfin proprietary tools

Experienced in using email and phone as primary communication tools

A calm and composed approach to problem-solving and communication

Be able to work from home in a distraction-free work environment

Be resourceful. Always think ahead and solve problems before they become significant issues

Work in a fast-paced environment with the ability to focus on multiple priorities simultaneously

High level of accountability and a strong service orientation, prioritizing client and agent success

Benefits

A competitive hourly wage.

The opportunity to be part of a dynamic, supportive team in the fast-evolving real estate industry.

Comprehensive training and support to ensure you are well-equipped to succeed in your role.

Fully remote work environment. You may be asked to work in a local office 1-2 times per month at your manager's request.

Possibility for extended engagement with Redfin and career opportunities beyond the initial seasonal hiring period

Company

Redfin

Glassdoor3.7

Redfin is a technology-driven residential real estate brokerage with the country’s most-visited real estate brokerage website. It is a sub-organization of Rocket Companies.

Founded in 2004

Seattle, Washington, USA

1001-5000 employees