White Cap Canada ยท 5 days ago
MEP Industrial Inside Sales Associate III
Lebanon_46052
Full-time
Onsite
Senior Level
5+ years expWhite Cap Canada is committed to Building Trust on Every Job. The MEP Industrial Inside Sales Associate III is responsible for ensuring accurate order processing, pricing, and procurement while delivering dependable service to customers, supporting associates and customers through transparent communication and teamwork.
Construction
Responsibilities
Processes orders across multiple channels, including phone, email, text, and counter, ensuring accuracy and timely service delivery
Manages basic pricing within established guidelines to maintain margin goals
Coordinates non-stock procurement and logistics to meet customer needs
Handles payments securely, including credit card, check, and cash transactions
Identifies stock products and recommends comparable alternatives to support customer requirements
Oversees service commitments and escalated customer issues with relentless follow-up
Maintains accurate records and documentation for transactions and procurement activities
Provides advanced guidance on pricing strategies within established frameworks
Mentors associates on best practices and operational processes
Qualification
Required
Technical certification or associate degree may be required in some areas
Generally 5-7 years of experience in a related area of responsibility
Preferred
3+ years of inside sales experience with demonstrated leadership capabilities
Advanced knowledge of pricing strategies and margin governance
Strong problem-solving and decision-making skills for complex issues
Ability to collaborate cross-functionally and influence operational improvements
Skilled in coaching and developing associates for performance and growth
Company
White Cap Canada
Official White Cap Canada Account.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase