NEOGOV · 3 hours ago
Intake E-filing Clerk
Houston, TX
Full-time
Onsite
Entry Level
$20/hr - $20/hr
1+ years expNEOGOV is a company that supports government agencies with their HR management needs. They are seeking an Intake E-filing Clerk responsible for processing documents from the E-file portal and providing exceptional customer service to the public and attorneys. The role involves reviewing pleadings, checking for proper documentation, and assisting customers in person and over the phone.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Reviews and files pleadings by mail, electronically, or for in-person customers
Checks pleadings for proper language, docket numbers, signatures and notary acknowledgements if required
Searches database to ensure we are not duplicating previously filed estates
Checks previously assigned docket numbers to ensure proper handling and the assessment of fees
Enters information on all instruments presented for filing into the case management system
Time stamps all incoming pleadings
Processes paperwork and generates cash receipts for funds being deposited into the registry of the court
Assists customers in person
Answers phones which may require answering questions regarding procedures, fees and database searches for previously filed estates
Reviews and clears the work queues
Other duties as assigned at the discretion of Management
Qualification
Required
All applicants must register and take the HRT Clerical Skills Test and score a minimum of 85% with a typing speed of 35 W.P.M. and 80% accuracy
High School Diploma or G.E.D. equivalent from an accredited educational institution
Minimum of one (1) year of paid clerical work experience
Basic proficiency skills in the use of Microsoft Office applications
Must be detail-oriented
Must have good prioritization and organizational skills
Ability to work as a team player and work well with others
Ability to type 35 words per minute with 80% accuracy and 85% accuracy on the clerical skills test
Ability to handle multiple phone lines and multi-task
Ability to display compassion and understanding
Ability to work overtime without prior notification and work flexible hours as required
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Wellness Plan
Life Insurance
Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
Eleven (11) County-observed holidays
One (1) floating holiday per year
Paid Parental Leave*
Sick Leave
457 Deferred Compensation Plan
Professional learning & development opportunities
Retirement pension (TCDRS defined benefit plan)
Flexible work schedule*
METRO RideSponsor Program*
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase