Amerit Consulting ยท 2 hours ago
Software Engineer (ONLY W2/ no C2C)
United States
Contract
Remote
Senior Level
$55/hr - $55/hr
5+ years expAmerit Consulting is an extremely fast-growing staffing and consulting firm. They are seeking a Software Engineer who will support customers or partners in a complex software or SaaS environment, focusing on troubleshooting and resolving critical technical issues while managing high priority incidents.
ConsultingHuman ResourcesInformation TechnologyStaffing Agency
No H1B
Hiring Manager
Gurjant (Gary) Singh
Responsibilities
Candidate must be authorized to work in USA without requiring sponsorship
Work Schedule: 5am-2pm PT with one week 24/7 on call per month
Real experience supporting SAAS platforms, API developers or partner integrations
Looking for someone with strong skills in 3 areas: engineering/platform/API troubleshooting (engineer to engineer), soft customer skills, project management, and partner diplomacy
This person will be the face of Client to our most important partners during their most urgent incidents and issues
Strong troubleshooting, analytical and critical thinking skills with strong attention to detail and ability to represent them in writing to multiple audience levels
Ability to balance multiple high pressure partner needs while focusing on resolving complex technical issues
Experience with managing high priority incidents under SLA time constraints
Proven ability to drive bug fixes from debug to partner delivery via engineering teams and agile process
Capability to manage special projects and coordinate multiple teams across different companies to achieve those goals
Experience in creating, implementing and adhering to new processes and procedures in a technical organization
Ability to work cross-functionally and streamline teamwork between Engineering, Customer Success, Partner Managers, Product, and Sales
Nice to have: previous experience in FinTech
Nice to have: Familiarity with Accounting principals and corresponding software and sync, ie. Intacct, Quickbooks Online, Netsuite, Xero
Qualification
Required
Candidate must be authorized to work in USA without requiring sponsorship
Bachelor's degree in Computer Science or Software Engineering or equivalent work experience
5+ years of relevant experience supporting customers or partners at the highest level in a complex software or SaaS environment. This experience should include actively consulting with customers on critical and urgent issues and driving successful outcomes
Experience with coding/debugging at least 2 languages such as Java, JavaScript (web platform and Node.js), Kotlin, Swift, C#, or Python
Experience with APIs, SSO, MDM, and web service protocol development
Experience with JSON, XML, and other information interchange formats and structures
Experience with REST API development
Strong troubleshooting, analytical and critical thinking skills with strong attention to detail and ability to represent them in writing to multiple audience levels
Ability to balance multiple high pressure partner needs while focusing on resolving complex technical issues
Experience with managing high priority incidents under SLA time constraints
Proven ability to drive bug fixes from debug to partner delivery via engineering teams and agile process
Capability to manage special projects and coordinate multiple teams across different companies to achieve those goals
Experience in creating, implementing and adhering to new processes and procedures in a technical organization
Ability to work cross-functionally and streamline teamwork between Engineering, Customer Success, Partner Managers, Product, and Sales
Preferred
previous experience in FinTech
Familiarity with Accounting principals and corresponding software and sync, ie. Intacct, Quickbooks Online, Netsuite, Xero
Company
Amerit Consulting
Amerit Consulting is a staffing and recruiting company that offers temporary staffing and payrolling services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ian Wagemann
President, CEO
Recent News
2023-03-15
2022-07-12
Company data provided by crunchbase